Arianna Good
Bath,PA
Summary
Criminal justice student with a strong foundation in loss prevention and cash reconciliation. Adept at supervising front-end operations and enhancing customer satisfaction through effective issue resolution. Recognized for attention to detail and ability to adapt quickly, ensuring a secure and organized retail environment.
Overview
4
4
years of professional experience
Work History
Service Desk Associate/Closing Checkout Coach/Cash Office
Giant Food Stores
Nazareth, PA
01.2022 - Current
- Supervise front-end operations and assist with closing procedures to ensure efficiency, accuracy, and a smooth customer experience.
- Handle cash office responsibilities including balancing drawers, verifying totals, and maintaining financial accuracy.
- Provide excellent customer service by resolving issues, processing returns, and assisting customers with questions and concerns.
- Use leadership, communication, and problem-solving skills to support daily operations and guide associates when needed.
- Demonstrate strong observation skills and attention to detail by monitoring customer activity and store operations.
- Work closely with team members and management to maintain a safe, organized, and productive environment.
- Trusted by management with increased responsibilities due to dependability, professionalism, and strong work ethic.
- Adapt quickly to changing situations while remaining patient, respectful, and customer focused.
- Proficient with POS systems, store technology, and operational systems.
Additional Store Experience
Giant Food Stores
Nazareth, PA
- Supervised self-checkout, resolving customer register issues to enhance user experience.
- Executed cashier operations, ensuring accurate transactions and providing effective customer assistance.
- Assisted in gas station operations, delivering customer service aligned with store procedures.
- Trained in beer and wine sale, including ID verification and compliance with store policies.
- Collaborated with teams across various departments to support operations.
Education
Bachelor of Science - Criminal Justice
Penn State World Campus
05-2027
Associate’s Degree - Criminal Justice
Northampton Community College
05-2025
High School Diploma -
Northampton Area High School
06-2023
Skills
- Loss prevention awareness
- Observation and attention to detail
- Cash handling and reconciliation
- Customer conflict resolution
- Team collaboration
- POS systems and retail technology
- ID verification and policy compliance
- Multitasking in fast-paced environments
- Strong communication skills
- Dependable and professional work ethic
Honors And Achievements
- Honor Roll – Northampton Area High School
- Dean’s List – Northampton Community College
Timeline
Service Desk Associate/Closing Checkout Coach/Cash Office
Giant Food Stores
01.2022 - Current
Additional Store Experience
Giant Food Stores
Bachelor of Science - Criminal Justice
Penn State World Campus
Associate’s Degree - Criminal Justice
Northampton Community College
High School Diploma -
Northampton Area High School