Isabelle Pitcher
Cedar Rapids,IA
Summary
Results-driven guest services professional with a proven track record in effectively addressing customer concerns through exceptional problem-solving skills. Adept at ensuring seamless operations and enhancing the overall customer experience. Experienced in various departments, including carts attendant, service desk, drive-up, stocking, cashier, and lane closer/team lead.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Checkout Advocate/Service Advocate/night Closer
Target
08.2024 - Current
- Acquired knowledge of various departments to maintain store operations.
- Conducted returns, exchanges and pricing corrections following store procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Pulled money from tills and closed down registers.
Cashier/Cart Attendant
Walmart
03.2022 - 08.2024
- Filled in for lane closer.
- Encountered gender-based discrimination while handling cart pushing.
- Delivered excellent customer support in resolving issues.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Applied Science - Business Management
Kirkwood Community College
Cedar Rapids, IA05-2026
High School Diploma -
Anamosa Highschool
Anamosa, Iowa05-2024
Skills
- Loss prevention awareness
- Problem solving
- Patience and empathy
- quick learner
- Microsoft excel
- Collaborative Teamwork
- POS system proficiency
Education and Training
Cedar Rapids, IA,other,true,Anamosa, Iowa
Contact
Cedar Rapids, IA 52401
Certification
Project managment
Timeline
Checkout Advocate/Service Advocate/night Closer
Target
08.2024 - Current
Cashier/Cart Attendant
Walmart
03.2022 - 08.2024
High School Diploma -
Anamosa Highschool
Associate of Applied Science - Business Management
Kirkwood Community College
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