Real Estate Broker in WA state bringing knowledge of real estate contracts and financing processes. Skilled in leveraging client services talent and company branding to increase profitability.
Certified Peer Support within the Limb Loss Community and creator of the Amputee For Life podcast
Utilize my exceptional ability to provide compassionate care and customer service to diverse populations while enhancing the success of teams and those I have served
Twenty plus years experience providing exceptional customer service, including:
Remote Coordination of Solar System Installation working as a liaison between homeowners, municipalities and utility companies ensuring documents and projects are completed accurately and efficiently
Commended regularly by leadership for fostering transformational positive interactions with clients
Twelve years providing patient care in the emergency medical and healthcare industries
As an Emergency Department Technician worked in concert with the ER team including up to twenty staff on ten hour shifts serving up to 50 patients daily
Served as an EMT / Safety Officer on 24 hour shifts with ambulance crew responding to emergency calls providing basic/advanced life support, patient transport and compassionate care
Experienced Advocate for Adults with Developmental Disabilities overseeing life/work balance and providing strategies for personal growth and achievements.
Overview
22
22
years of professional experience
Work History
Real Estate Broker
The Muljat Group
12.2023 - Current
Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Project Coordinator - Remote
Arrowhead Solar
11.2022 - 03.2024
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between municipalities to facilitate communication and keep appropriate parties updated on project developments.
Freight Receiver
Fred Meyer
06.2020 - 11.2022
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Restocked products and rotated items according to standard procedures.
Placed, tagged, and secured merchandise in diverse designated areas.
Coordinated with other departments for seamless integration of received goods into various operations.
Customer Care Coordinator
T-Mobile
06.2016 - 11.2019
Took ownership of customers issues to follow problems through to resolution.
Assisted call-in customers with questions and orders.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Reduced customer complaints by proactively identifying potential issues and implementing solutions.
Long-Term Care Advocate
Cascade Connections
09.2016 - 04.2018
Documented activities and progress in electronic medical record per defined policy and procedures.
Assisted in completing and maintaining care management contracts during and after patient's hospitalization.
Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Marketing/Sales Associate
Mojo Music Discount
08.2010 - 09.2013
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained Company website and online sales.
Emergency Department Tech
St. Joseph Hospital
05.2003 - 02.2009
Assisted with resuscitation, CPR, and emergency airway procedures.
Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Participated in ongoing training programs to stay current on best practices in emergency medicine.
Firefighter/EMT
Whatcom County Fire Authority
06.2003 - 05.2007
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Education
Associate in Arts Degree - Visual Communications
Whatcom Community College
Real Estate Broker License - Real Estate
WA Real Estate School
Seattle, WA
05.2023
Skills
Performance Monitoring
Customer Service
Project Management
Relationship Building
Critical Thinking
Flexible and Adaptable
Time Management
Project Coordination
Document Oversight
Subcontractor Oversight
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
RemoteHybrid
Important To Me
Work-life balanceHealthcare benefitsWork from home option401k matchCompany Culture
Quote
“If you fulfill your obligations everyday you don't need to worry about the future.”