Jared Torres Maldonado
Phoenix,AZ
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Autodesk Techinical Support Agent
Education At Work
05.2023 - Current
- Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Demonstrate exceptional dedication and expertise in problem-solving, contributing significantly to customer satisfaction and team success
Xbox Advocate
Microsoft, Education At Work
01.2023 - 05.2023
- Provided comprehensive technical support to Xbox customers, adeptly troubleshooting both computer and console-related issues
- Delivered personalized and proactive assistance, addressing software, hardware, and billing inquiries with expertise.
Education
Bachelor of Science - Business Data Analytics
Arizona State University
05.2025
Skills
- Data Visualization
- Data Mining
- Problem-Solving
- Hardware troubleshooting
- Data Cleaning
Projects
Financial Analysis with Excel & Tableau: Conducted detailed financial analysis using advanced Excel functions and created dynamic financial models. Utilized Tableau for data visualization to generate actionable insights for business decisions.
Stock Market Analysis with Python: Analyzed stock market data using Python, including calculating moving averages and conducting correlation analysis. Developed interactive visualizations to identify trends and patterns in stock price movements.
Certification
Python,
SQL,
JavaScript
Software
Tableau
Excel
Power BI
Languages
Spanish
Native or Bilingual
Timeline
Autodesk Techinical Support Agent
Education At Work
05.2023 - Current
Xbox Advocate
Microsoft, Education At Work
01.2023 - 05.2023
Bachelor of Science - Business Data Analytics
Arizona State University
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