Jared VanFossen
Galveston,TX
Summary
Proven leader with a track record of operational efficiency and exceptional guest relations, honed at Wynn Resorts, Whole Foods and The Honolulu Fire Department. Excelled in enhancing customer satisfaction, increasing sales showcasing a reliable and proactive approach. Skilled in team building and collaboration with management to exceed performance goals. I am a fast learner and feel comfortable in Hotel and Retail settings at the same time I am always ready to try something new.
Overview
19
19
years of professional experience
Work History
Assistant Food and Beverage Manager
Wynn Resorts
01.2014 - 01.2022
- Ensured adherence to health, safety, and sanitation regulations by regularly inspecting facilities and equipment.
- Managed employee scheduling, ensuring adequate coverage during peak hours while minimizing labor costs where possible.
- Empowered our team to deliver exceptional guest experiences through attentive service and quick response to issues.
- Created and implemented new SOPs, communication strategies and training to improve efficiency.
- Conducted regular performance evaluations for team members.
- Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
- Wynn has been featured in FORTUNE Magazine every year since opening.
Co-Manager
Whole Foods Markets
07.2009 - 08.2014
- Driving and maximizing the sales and profitability of the store to achieve growth.
- Resolved complex customer issues. Recruiting, training along with maintaining accurate statistical and financial records.
- Ensured compliance with company policies, procedures, and safety regulations on a daily basis.
- Partnered with co workers to share best practices, learn from collective experiences, and improve overall store performance.
Firefighter
The Honolulu Fire Department (HFD)
09.2002 - 10.2009
- Provided lifesaving medical care for individuals - ensured 100% compliance with safety standards and equipment use.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with crew members at Fire Station 34 Hawaii Kai where we handled calls including vehicle accidents, house fires, gas investigations and household medical emergencies.
- Executed enhanced protocols for alarm response time, reducing response time by 6 minutes on average.
- Responded to 311+ vehicle accidents and commerical and residential fires. Continued additional training events annualy.
Education
Bachelor of Science - Engineering Technology
University of Hawaii At Manoa
Honolulu, HI06.2002
Skills
- Operational Efficiency
- Can do - attitude
- Reliable
- Guest Relations
- Visual Merchandising
- Great Common Sense
Timeline
Assistant Food and Beverage Manager
Wynn Resorts
01.2014 - 01.2022
Co-Manager
Whole Foods Markets
07.2009 - 08.2014
Firefighter
The Honolulu Fire Department (HFD)
09.2002 - 10.2009
Bachelor of Science - Engineering Technology
University of Hawaii At Manoa