Jared Walder
Arlington,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Graphics2Press
09.2022 - Current
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by hiring and providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Maintained production strategies to more efficiently improve customer satisfaction while increasing company revenue.
Customer Service Representative
Graphics2Press
03.2020 - 06.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - University Studies
The University of Texas At Arlington
Arlington, TX12.2022
Skills
- Schedule Coordination
- Project Management
- Report Preparation
- Workflow Management
- Training and Mentoring
- Work Prioritization
- Customer Relationship Management (CRM)
- Account Management
Timeline
Customer Service Manager
Graphics2Press
09.2022 - Current
Customer Service Representative
Graphics2Press
03.2020 - 06.2022
Bachelor of Science - University Studies
The University of Texas At Arlington
Similar Profiles
Kevin BedollaKevin Bedolla
Pet Specialist at PetSmartPet Specialist at PetSmart
Brandon GonzalesBrandon Gonzales
Porter at Perrysburg BMVPorter at Perrysburg BMV
Taylor CiullaTaylor Ciulla
Registered Nurse, Medical-Surgical Unit at Medical City ArlingtonRegistered Nurse, Medical-Surgical Unit at Medical City Arlington
Gina AndersonGina Anderson
Inside Sales Specialist at The Window StoreInside Sales Specialist at The Window Store
Ahmed AbozaidAhmed Abozaid
Customer Service Manager at RATP Dev Mobility CairoCustomer Service Manager at RATP Dev Mobility Cairo