To obtain an entry level position with opportunity for advancement. I am not simply looking for a job, but rather a position that one day may evolve into a career. I'm a dedicated, committed with a solid work ethic and focus on customer satisfaction.
Overview
11
11
years of professional experience
Work History
Bartender/Kavatender
Kava Kat
12.2023 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Laborer
Richard K Davis Construction
07.2022 - 06.2023
Improved worksite efficiency by maintaining clean and organized work areas.
Enhanced project timelines by collaborating effectively with team members on various tasks.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Optimized resource utilization by assisting in the recycling or repurposing of leftover materials from completed projects.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Licensed Health Insurance Agent
Multiple Employers Over The 5 Years
08.2017 - 08.2022
Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
Enhanced customer retention through effective relationship-building and follow-up strategies.
Streamlined the insurance application process for clients, resulting in faster approvals and higher satisfaction rates.
Collaborated with colleagues to develop targeted marketing campaigns geared towards potential health insurance clients.
Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
Maintained up-to-date knowledge of industry trends and regulatory changes, providing accurate advice to clients and staying ahead of competitors.
Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
Sales Representative
Vacation Rentals
03.2017 - 01.2018
Over the Phone sales rep for vacation packages
Cook
Olive Garden
02.2015 - 05.2016
Responsibilities Included: The flexibility to cover all line positions
Health Information Management Specialist/HIM Technician at Broward Health Hospital /DatavantHealth Information Management Specialist/HIM Technician at Broward Health Hospital /Datavant