Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Willis

Sandy,UT

Summary

Motivated with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Account Manager

American Red Cross
Salt Lake City, UT
03.2016 - Current
  • Increased client satisfaction by building strong relationships and addressing their blood drive needs promptly.
  • Maintained high client retention rate by providing exceptional service and anticipating client needs.
  • Educated clients on the need for blood and blood drive services to increase customer engagement with brand.
  • Established clear communication channels between clients and internal teams, ensuring seamless event execution.
  • Developed customized account plans for clients to help them achieve their goals.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Education

Bachelor of Arts - Communications

University of Utah
Salt Lake City, UT
12.2015

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Goals and performance
  • Business Development
  • Trained in BSF
  • Trained in Power BI

Timeline

Account Manager

American Red Cross
03.2016 - Current

Bachelor of Arts - Communications

University of Utah
Jared Willis