- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Volunteering
- Gardening
Jarel Goss
Williamston
Summary
Dedicated customer service representative with proven skills in problem resolution, active listening, and relationship building. Committed to enhancing customer satisfaction and streamlining service processes.
Highly adaptable professional with experience in customer service and team collaboration. Skilled in conflict resolution and complaint handling, contributing to improved customer loyalty and operational efficiency.
Results-driven individual with a strong background in customer service and team development. Known for effective communication and problem-solving abilities, ready to drive positive customer experiences and support team success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Jonathan Maready
1803 W Main St Williamston
11.2025 - 03.2026
- Assisted customers with inquiries and resolved issues efficiently.
- Provided product information, ensuring clarity and satisfaction for clients.
- Maintained accurate records of customer interactions in CRM system.
- Collaborated with team members to enhance service delivery processes.
- Adapted quickly to changing situations and customer needs effectively.
- Handled complaints professionally, fostering positive customer relationships.
- Streamlined communication between departments to improve response times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Jaquinetta Beachamdunlp
1549 Washington St, Williamston
12.2024 - 10.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash, credit, and digital payments while adhering to security protocols.
Crew Member
Francis
401 East Blvd, Williamston
11.2023 - 01.2024
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register and managed transactions accurately.
- Prepared food items following safety and quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted team members during peak hours to improve workflow efficiency.
- Trained new crew members on operational procedures and customer interaction.
- Monitored inventory levels and restocked supplies as needed.
Stocker
N/A
809 East Blvd, Williamston
06.2023 - 07.2023
- Organized and replenished merchandise on shelves to ensure optimal product availability.
- Assisted in maintaining store cleanliness and visual merchandising standards.
- Collaborated with team members to efficiently manage stock rotation and inventory levels.
- Operated pallet jacks and hand trucks to transport inventory within the store.
Crew Member
N/A
823 East Blvd Williamston
04.2023 - 06.2023
- Collaborated with team to meet daily operational goals and enhance customer satisfaction.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Riverside
1260 Godwin Ave, Williamston01-2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Payment processing
- Team development
Interests
Timeline
Customer Service Representative
Jonathan Maready
11.2025 - 03.2026
Cashier
Jaquinetta Beachamdunlp
12.2024 - 10.2025
Crew Member
Francis
11.2023 - 01.2024
Stocker
N/A
06.2023 - 07.2023
Crew Member
N/A
04.2023 - 06.2023
High School Diploma -
Riverside