Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Jaren Hansen

Pocatello,ID

Summary

Friendly and reliable customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Dependable and adaptable with excellent communication, interpersonal, and problem-solving skills. Motivated, quick to learn, and always open to new opportunities that allow for personal and professional growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cook

Sodexo USA
10.2023 - Current
  • Prepared and cooked meals in accordance with health and safety standards.
  • Collaborated with team members to streamline kitchen operations and improve service efficiency.
  • Managed inventory levels, ensuring availability of fresh ingredients for daily meal preparation.
  • Trained new staff on food preparation techniques and kitchen safety protocols.
  • Implemented quality control measures to maintain high culinary standards across all dishes.
  • Led kitchen team in executing large-scale catering events, ensuring timely delivery and presentation of food items.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Fuel Clerk, Cashier, Bagger

Smith’s Food and Drug
03.2018 - 01.2023

Fuel Clerk / Nov. 2020 – Jan. 2023

  • Managed fuel inventory, ensuring accurate stock levels and timely replenishment.
  • Operated point-of-sale systems to process transactions efficiently and accurately.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Trained new staff on operational procedures and safety protocols to enhance team performance.

Cashier / Sep. 2018 – Nov. 2020

  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Trained new staff on cashiering procedures and company policies.

Bagger / Apr. 2018 – Sep. 2018

  • Ensured accurate handling of grocery items during bagging.
  • Maintained organized and accessible cart storage areas.
  • Delivered exceptional customer service consistently.
  • Conducted thorough cleaning tasks daily.

Education

High School Diploma -

Highland High School
Pocatello, ID
05.2018

Bachelor of Science - Computer Science

Idaho State University
Pocatello, ID
01-2028

Skills

  • Meal preparation
  • Food safety standards
  • Inventory management
  • Kitchen operations
  • Staff training
  • Quality control measures
  • Catering execution
  • Time management
  • Multitasking ability
  • Customer service
  • Point-of-sale operation
  • Cash handling procedures
  • Operational procedures
  • Equipment maintenance
  • Conflict resolution
  • Strategic planning
  • Customer relationship management
  • Project management
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Computer proficiency
  • Knowledge of software programs
  • Team training
  • Organizational skills
  • Communication skills
  • Data entry
  • Technical support

Accomplishments

  • I was given multiple Sodexo Healthcare CARES Award for my generous spirit and efforts to improve the Quality of Life for the patients and residents we serve.
  • Offered multiple solutions which then became standard in the kitchen.
  • Documented and resolved temperature problems which led to saving food and money.
  • Achieved promotions through efficiency and dedication in a short amount of time.
  • Helped operate a new business model for customers switching from Visa to MasterCard within the store.
  • Within 6 months working, I was promoted to cashier over multiple tenured employees.

Certification

Idaho Food Safety Certification - Idaho Food Safety

CPR and AED Certification - American Red Cross

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Cook

Sodexo USA
10.2023 - Current

Fuel Clerk, Cashier, Bagger

Smith’s Food and Drug
03.2018 - 01.2023

High School Diploma -

Highland High School

Bachelor of Science - Computer Science

Idaho State University