I'm a naturally hard worker, with an ability to learn and adapt to any opportunity I am given.
Overview
14
14
years of professional experience
Work History
Delivery Driver
DoorDash
Columbia, IL
07.2020 - Current
Delivered food orders efficiently while adhering to designated time frames and customer preferences.
Ensured safe vehicle operation and compliance with traffic regulations during deliveries.
Managed daily route planning to maximize delivery efficiency and minimize delays.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Implemented feedback mechanisms to enhance delivery processes and improve customer satisfaction.
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Casino Table Games Dealer
Ameristar Casino Resort Spa St. Charles
Saint Charles, MO
06.2022 - 10.2023
Dealt various table games including blackjack, poker, and roulette with precision and efficiency.
Ensured adherence to gaming regulations and company policies during all game operations.
Monitored player behavior and maintained a positive gaming environment to enhance customer experience.
Resolved disputes by applying rules consistently, fostering trust among players and staff.
Trained new dealers on game procedures, enhancing team performance and service quality.
Assisted in maintaining accurate financial records related to table games transactions and payouts.
Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Casino Dealer
Hollywood Casino St Louis
Maryland Heights, MO
03.2019 - 07.2020
Dealt various casino games, ensuring adherence to rules and regulations.
Managed cash transactions while maintaining accurate financial records.
Provided exceptional customer service, enhancing guest experience and satisfaction.
Trained and mentored new dealers on game procedures and operational standards.
Casino Table Games Dealer
Island Resort and Casino
Harris, MI
07.2018 - 03.2019
Implemented process improvements that streamlined game flow and reduced wait times for players.
Collaborated with management to develop promotional events that increased player engagement and attendance.
Demonstrated flexibility in working across different game types as needed to accommodate fluctuating staffing levels or guest preferences.
Ensured game integrity by strictly adhering to casino policies and procedures for dealing various table games.
Delivery Driver
GoPuff
Pittsburgh, PA
10.2017 - 06.2018
Trained new drivers on best practices for navigation and customer interaction.
Collaborated with team members to optimize delivery routes and share insights for continuous improvement.
Monitored inventory levels of delivery supplies, ensuring readiness for high-demand periods.
Delivered packages to customer doorsteps and business offices.
Casino Table Games Dealer
Rivers Casino Pittsburgh
Pittsburgh, PA
08.2017 - 01.2018
Identified potential issues or disputes quickly and resolved them professionally, maintaining a positive gaming environment.
Inspected cards and gaming equipment to verify proper functioning and good working order.
Collaborated with floor supervisors to address player concerns or questions promptly, ensuring seamless gameplay experiences.
Maintained strong communication with pit bosses regarding any suspicious activities or potential security threats observed on the casino floor.
Casino Table Games Dealer
Turtle Creek Casino And Hotel
Williamsburg, MI
02.2016 - 07.2017
Continuously improved skills through ongoing training courses on new table games and industry best practices for dealers.
Developed strong rapport with regular players by remembering their preferences and playing styles, creating personalized gaming experiences.
Dealt appropriate number of cards to each player and verify placed bets before starting game.
Contributed to team success by consistently meeting performance metrics such as speed, accuracy, and customer satisfaction scores.
Casino Table Games Dealer
Ojibwa Casino
Marquette, MI
05.2015 - 01.2016
Collaborated closely with other casino team members, including security and customer service staff, to ensure seamless coordination of guest experiences throughout their visit.
Streamlined betting processes through accurate chip handling techniques that minimized time spent on transactions while maximizing playability.
Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Participated in regular performance evaluations with management staff, identifying areas of strength and opportunities for growth within the dealer role.
Dishwasher
Jeffrey's Restaurant
Marquette, MI
04.2015 - 01.2016
Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
Implemented efficient dishwashing techniques to reduce downtime during peak service hours.
Trained new team members on proper cleaning procedures and equipment usage.
Maintained organized work area, enhancing workflow and safety compliance in kitchen environment.
Assisted in troubleshooting minor equipment issues to minimize disruptions in service.
Contributed to team efforts by supporting various kitchen tasks during busy periods.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Grocery Stocker
Econo Foods
Marquette, MI
05.2012 - 03.2015
Stocked shelves efficiently, ensuring optimal product placement and visibility.
Assisted in inventory management by restocking items based on demand and sales trends.
Maintained cleanliness and organization of stock areas to enhance operational efficiency.
Collaborated with team members to ensure timely completion of stocking tasks during peak hours.
Monitored expiration dates and rotated stock to minimize waste and ensure product freshness.
Trained new employees on stocking procedures and safety protocols to uphold workplace standards.
Implemented improved stocking processes, resulting in streamlined workflows and faster replenishment times.
Led inventory audits to verify stock levels, reducing discrepancies through meticulous attention to detail.
Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Checked aisles for spills to complete quick clean-up.
Greeted customers and directed to requested products.