Compliance professional proficient in risk management, auditing, and data analysis. Proven experience in auditing insurance policies at new business and renewal to determine risk. Extensive experience in the maintenance of regulatory compliance in a variety of settings.
Overview
5
5
years of professional experience
Work History
Underwriting Associate
Lemonade
09.2021 - Current
Daily auditing of 50+ policies at new business & renewal to examine risk and determine eligibility for insurance
Ensured language and timing of notices for adverse action taken on insurance policies remained in compliance with state insurance regulations
Applied statistical inference to insurance data to draw insights about claims
Utilized SQL queries to extract telematics data from on-board vehicle diagnostics
Monitored abnormal trends in vehicle data to prevent misrepresentation and fraud
Audited letters of experience, motor vehicle reports, SR-22's, and declarations pages to determine financial responsibility
Monitored applicable laws and regulations relating to risk management and compliance
Promptly responded to customer service team, clients, and brokers to communicate underwriting guidelines
Assisted with developing training materials and resources
Licensed Insurance Agent
Metromile
11.2019 - 09.2021
Educated existing and prospective policyholders on insurance coverage and underwriting guidelines
Generated proof of insurance documents for policy holders
Accurately processed premium payments and adjusted accounts accordingly
Coordinated with lienholders to update financial interest information on insured vehicles
Managed high volume call queues and received inbound sales calls
Finished top 5 in inbound sales policies sold in quarter 4 of 2021
Monitored potential risk and escalated cases to Underwriting team
Promoted to associate underwriter position
Youth Internship Manager
Opportunities For A Better Tomorrow
10.2018 - 11.2019
Collaborated and developed relationships with different with health facilities in NYC metro area to contract students into internships
Conducted audits on program sites to determine compliance with health regulations and employment procedures
Conducted weekly interviews with program students to determine employment progress at their internships
Completed bi-weekly payroll for program students
Created and presented reports aimed at monitoring student enrollment
Entered and maintained eligibility forms for program students
Education
Bachelor of Sports & Exercise Science -
University of Central Florida
Orlando, Florida
2018
Skills
NY Resident Property and Casualty Licensed Insurance Agent
Strong eye for detail to accurately audit policies and analyze data
Excellent quantitative and qualitative problem-solving skills
Strong working knowledge of Microsoft Office Suite, Snowflake, Slack, Blender, Excel, Guru, JIRA, Veriisk, Confluence, and Salesforce, and MAT
Timeline
Underwriting Associate
Lemonade
09.2021 - Current
Licensed Insurance Agent
Metromile
11.2019 - 09.2021
Youth Internship Manager
Opportunities For A Better Tomorrow
10.2018 - 11.2019
Bachelor of Sports & Exercise Science -
University of Central Florida
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