Lorenzo Gustave
Davie,Florida
Summary
Experienced Insurance Sales Agent with over 4 years of expertise in insurance product and policy management. Analytical and customer-focused, I am passionate about achieving team goals and ensuring client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial Lines Insurance Agent
USI Insurance Services
US
11.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
INSURANCE AGENT
Prestige International Insurance Group Inc
Sunrise
08.2019 - 11.2022
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
Completed coursework towards Bachelor of Science -
Northern Kentucky University
Newport, KYHigh School Diploma -
Miami Central Senior High School
Miami, FL05.2018
Skills
- Quotes and Sales
- Quote Information
- Persuasive Selling
- Over two years of experience as a property and casualty licensed insurance sales agent
- And also holds twenty nine non resident insurance licenses
- Insurance Coverage
- Client Needs Analysis
- Information Updates Verification
- Policy Renewals
- Promotions and Marketing
- Over four years of experience as a property and casualty licensed insurance sales agent
- Focused on middle market accounts with a starting of 25k in revenue
Certification
- Energy Risk and Insurance Specialist
- Manufacturing Risk and Insurance Specialist
- Transportation Risk and Insurance Professional
- Construction Risk and Insurance Specialist
- Management Liability Insurance Specialist
- Agribusiness and Farm Insurance Specialist
- Property and Casualty License
Timeline
Commercial Lines Insurance Agent
USI Insurance Services
11.2022 - Current
INSURANCE AGENT
Prestige International Insurance Group Inc
08.2019 - 11.2022
Completed coursework towards Bachelor of Science -
Northern Kentucky University
High School Diploma -
Miami Central Senior High School