Jareth Martinez
Eagle Mountain,UT
Summary
Certified Installer and Service Technician with seven years of experience working in commercial and residential projects involving a variety of specialty doors and windows. Extensive experience conducting walkthroughs with clients before and after completing a job and effectively communicating across departments to ensure customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Install Technician
Sierra Pacific Windows
12.2017 - Current
- Experienced in removing existing windows and doors to install new products.
- Regularly performed pre-walks with clients, evaluated work order forms and other specifications to determine the method of installation, tools, and materials needed to finish the installation.
- Knowledge of Proper use of hand tools, ladders, and scaffolding.
- Conduct effective and comprehensive documentation of job site changes and installation issues.
Service Technician
Sierra Pacific Windows
12.2017 - Current
- Experienced with communicating diagnostic findings to customers and outlining repair or service options.
- Diagnosed and troubleshot problems, repairing and restoring windows and doors to peak performance.
- Regularly complete service work orders and communicate any ongoing customer or product-related issues with CSR's
- Skillful with replacing glass from windows and doors due to defects or broken glass in products.
- Expertise in communicating with customers and builders to ensure satisfaction.
- Proficient in loading a service van with all necessary parts and equipment.
Education
High School Diploma -
South West Highschool
San Diego, CA06.2011
Skills
- Customer Service
- Time Tracking
- Product Troubleshooting
- Work Documentation
- Project Oversight
- Commercial Construction Experience
- Power Tool Proficiency
- Installation and Repair
- Bilingual
- Bluebeam proficient
- Residential Construction
- Safety Procedures Adherence
Accomplishments
- Achieved various residential/commercial installs by completing them with accuracy and efficiency.
- Supervised a team of up to 3 installers and oversaw subcontractors to complete installs.
- Provide proper installation/service training to both in-house employees and subcontractors.
Certification
- Certified New Construction installer through the installation masters certification program.
- Osha10 construction safety and health certified.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Install Technician
Sierra Pacific Windows
12.2017 - Current
Service Technician
Sierra Pacific Windows
12.2017 - Current
High School Diploma -
South West Highschool
- Certified New Construction installer through the installation masters certification program.
- Osha10 construction safety and health certified.
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