Jarett Clark
Galt,CA
Summary
Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues.
Overview
11
11
years of professional experience
Work History
Senior Technical Advisor
Apple Inc.
08.2014 - Current
- Reviewed technical guidelines to verify compliance with information security standards and best practices.
- Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
- Led training efforts to empower personnel to resolve technical issues without submitting support tickets, reducing service calls by 47%
Table Games Pit Boss
Silver Legacy Resort Casino
06.2013 - 07.2014
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Oversaw currency exchange requests for customers, confirming provision of requested combinations of bills and coins.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
Casino Table Games Dealer
Harrahs Lake Tahoe Resort
10.2012 - 07.2013
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
Interim Branch Manager
Wells Fargo Bank
01.2013 - 06.2013
- Complied with regulatory guidelines and requirements.
- Generated financial and operational reports to assist management with business strategy.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Engaged employees in business processes with positive motivational techniques.
Education
Associate of Science - Computer Science And Programming
Southern New Hampshire University
Hooksett, NH05.2024
Skills
- Risk Management
- Customer Experience
- Technical Supervision
- Agile Framework
- Performance Strategies
- Money Transfers
- Critical Thinking
- Guest Relations
- Complex Problem-Solving
Timeline
Senior Technical Advisor
Apple Inc.
08.2014 - Current
Table Games Pit Boss
Silver Legacy Resort Casino
06.2013 - 07.2014
Interim Branch Manager
Wells Fargo Bank
01.2013 - 06.2013
Casino Table Games Dealer
Harrahs Lake Tahoe Resort
10.2012 - 07.2013
Associate of Science - Computer Science And Programming
Southern New Hampshire University
Similar Profiles
Douchane SellsDouchane Sells
Training In-Store Experience at Apple Inc.Training In-Store Experience at Apple Inc.
Cody KhounnachackCody Khounnachack
Technical Specialist at Apple Inc.Technical Specialist at Apple Inc.
Eddie (Kangdi) XuEddie (Kangdi) Xu
Advanced Manufacturing Engineer at Apple Inc.Advanced Manufacturing Engineer at Apple Inc.
Rayvn GallimoreRayvn Gallimore
Technical Specialist at Apple Inc.Technical Specialist at Apple Inc.
Aaliyah PughAaliyah Pugh
Barista Trainer at Peets Coffee And TeaBarista Trainer at Peets Coffee And Tea