Summary
Overview
Work History
Education
Skills
Honors Awards
Timeline
Generic

Jariana Wilcox

Concord,NC

Summary

Friendly Dental Assistant with 2 1/2 years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff. Alert Military Police Officer committed to ensuring optimal safety with quick responses and implementation of preventive measures. Gifted with outstanding observational and communication traits. Adept at monitoring surveillance equipment, inspecting vehicles and conducting interviews. Safely handles weapons and coordinates with local, state and federal law enforcement agencies. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

6
6
years of professional experience

Work History

Athlete

Nike
11.2023 - Current
  • Exercised strong leadership skills and practiced self-discipline on and off field.
  • Discussed performance and areas of improvement with coaches, taking recommendations seriously and responding with respect.
  • Improved strength, agility, stamina and technique by pursuing learning opportunities and working hard.
  • Represented the team with professionalism in official appearances.
  • Mentored 3 elite fellow athletes.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Sales Manager

William Carter Company
03.2023 - 08.2023
  • Managed daily operations of sales department, including supervision of staff members.
  • Tracked monthly sales to generate reports for business development planning.
  • Trained, coached, and mentored 6 junior sales personnel to ensure success in their roles.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.

Dental Assistant

United States Air Force
08.2021 - 08.2023
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Educated patients on proper oral hygiene techniques and habits.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.

Military Police

United States Air Force
07.2018 - 08.2021
  • Patrolled military base and surrounding areas to prevent unauthorized access and detect criminal activity.
  • Provided physical security for personnel, property, equipment, documents, and sensitive materials.
  • Assisted in maintaining a safe environment for all service members by enforcing rules against underage drinking or drug abuse at social events held on the installation.
  • Maintained accountability of government-issued weapons and equipment issued to unit personnel.
  • Enforced laws and regulations on the installation in accordance with applicable state and federal statutes.
  • Inspected vehicles entering and leaving the installation for contraband or weapons.
  • Trained 25 junior personnel on proper police procedures including responding to emergency situations and use of force policies.
  • Prepared detailed reports documenting all actions taken while on duty.
  • Authored daily activity, incident, safety, repair and irregularity reports regarding equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • Maintained over $500,000 in equipment with no loss.
  • Trained and instructed 75 subordinates and supported units on tactical training.

Education

Certification - Medical Insurance Coding Specialist/Coder

DeVry University
Naperville, IL
06.2024

Skills

  • Product Management
  • Spreadsheets
  • Organization Skills
  • Data Entry
  • Typing
  • Administration
  • Customer Service
  • Team Leadership
  • Patient Relations
  • Security
  • Chair-Side Support
  • Patient Care Coordination
  • Sales Tracking
  • Sales Team Training
  • Vendor Management
  • Conflict De-Escalation
  • Traffic Control
  • Crisis Management
  • Defensive Tactics
  • Counterterrorism
  • Weapons Training

Honors Awards

  • Air and Space Training Ribbon - United States Air Force, 04/01/18, The Air and Space Training Ribbon was authorized as the Air Force Training Ribbon by the Chief of Staff, U.S. Air Force on 12 October 1980. It is awarded to U.S. Air Force and U.S. Space Force service members on completion of initial accession training after 14 August 1974. Initial accession training in USAF is defined as Basic Military Training (BMT) for enlisted personnel, Basic Cadet Training (BCT) at the United States Air Force Academy (USAFA), or commissioning through Air Force ROTC (AFROTC), Officer Training School (OTS) or other specialized USAF officer accession programs.
  • Air and Space Longevity Service Award - United States Air Force, 02/01/22, The Air and Space Longevity Service Award honors four years of service in the U.S. Air Force or its reserve components.
  • Nuclear Deterrence Operations Service Medal with "N" Device - United States Air Force, 12/01/18, The Nuclear Deterrence Operations Service Medal is a military decoration of the United States Air Force. It was approved by the Secretary of the Air Force on May 27, 2014, to recognize direct support to nuclear deterrence operations. The medal is authorized for Airmen who directly impacted the Nuclear Enterprise and may be awarded retroactively to Dec. 27, 1991 to fully-qualified Airmen. The medal is awarded to Airmen who provided support to the Nuclear Enterprise for 120 consecutive or 179 non- consecutive days while assigned, attached, deployed or mobilized to a unit.
  • Global War on Terrorism Service Medal - United States Air Force, 10/01/19, The Global War on Terrorism Service Medal (GWOT-SM) is a military award of the United States Armed Forces which was created through Executive Order 13289 on 12 March 2003, by President George W. Bush. The medal recognizes those military service members who have supported operations to counter terrorism in the War on Terror from 11 September 2001, to a date yet to be determined.
  • National Defense Service Medal - United States Air Force, 07/01/19, The National Defense Service Medal (NDSM) is a service award of the United States Armed Forces established by President Dwight D. Eisenhower in 1953. It was awarded to every member of the U.S. Armed Forces who served during any one of four specified periods of armed conflict or national emergency from June 27, 1950 through December 31, 2022. Combat or "in theater" service is not a requirement for the award.
  • AF Good Conduct Medal - United States Air Force, 05/01/21, The Air Force Good Conduct Medal (AFGCM) is a military award given to enlisted personnel of the U.S. Air Force who have behaved honorably and faithfully for three consecutive years of active service.
  • Meritorious Unit Award - United States Air Force, 02/01/19, The Meritorious Unit Award (MUA) is a mid-level unit award of the United States Air Force and United States Space Force. Established in 2004, the award recognizes those units who demonstrate exceptionally meritorious conduct in direct support of combat operations.
  • Deans List- Devry University (Fall 2023)

Timeline

Athlete

Nike
11.2023 - Current

Sales Manager

William Carter Company
03.2023 - 08.2023

Dental Assistant

United States Air Force
08.2021 - 08.2023

Military Police

United States Air Force
07.2018 - 08.2021

Certification - Medical Insurance Coding Specialist/Coder

DeVry University
Jariana Wilcox