Jarianna Sutherland
Boston,MA
Summary
Dynamic professional with a proven track record at Boston Public Schools, enhancing operational efficiency by 15% and excelling in data analysis and project management. Expert in utilizing Tableau and Salesforce, alongside strong problem-solving abilities. Recognized for outstanding collaboration and driving significant improvements in data handling and office operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Principle Clerk/Secretary
Boston Public Schools
Boston, USA
01.2024 - Current
- Reorganized office operations, leading to increased efficiency
- Streamlined supply requisition processes, meeting all deadlines and reducing costs by 15%
- Managed comprehensive payroll services, reducing processing errors
- Created and maintained detailed and organized Excel and Google Sheets for data across multiple departments
- Archived approximately 8,000 files, significantly improving office space utilization
- Scheduled and coordinated events including fire safety drills, book fairs, employee benefits presentations, and parent faculty meetings
- Supported the principal with scheduling, call management, and confidential handling of sensitive information
- Investigated and rectified payroll discrepancies
- Managed the mailing system for the entire school across several departments, ensuring timely and accurate distribution of mail and packages
Business Relationship Associate
AFC
Southborough, USA
11.2022 - 08.2023
- Achieved growth and managed delinquencies through effective account servicing
- Identified dealer needs, promoted product solutions, and developed an understanding of customer needs using customer relationship management work queues in Tableau
- Maintained client files in Salesforce and exceeded AFC quotas, resulting in winning bonuses in Q1 and Q2
- Collaborated with teammates to transfer hundreds of files to Tableau database
Education
Google Data Analytics Certificate -
Merit America
Virtual01.2024
Bookkeeping I & Administration -
Millennium Training Institute
Woburn, MA09.2018
Associate -
Southern New Hampshire University
Manchester, NH06.2015
Skills
- Spreadsheets
- SQL (BigQuery)
- Tableau
- R (RStudio)
- Salesforce
- Excel
- Google Sheets
- Google Suite
- Slack
- Microsoft 365 Suite
- BAIS_FN
- BAIS_HCM
- Data Collection
- Data Cleaning
- Data Structures
- Data Analysis
- Data Visualization
- Data Ethics
- Google Workspace
- Zoom
- Problem-Solving
- Collaboration
- Attention to Detail
- Project Management
- Effective Verbal and Written Communication
Educationcertificates
- Google Data Analytics Certificate, Merit America, Virtual, 01/01/24
- Bookkeeping I & Administration, Millennium Training Institute, Woburn, MA, 09/01/18
- Associate, Southern New Hampshire University, Manchester, NH, 06/01/15
Certification
- Commission Expiration Date: [06/2028]
Timeline
Principle Clerk/Secretary
Boston Public Schools
01.2024 - Current
Business Relationship Associate
AFC
11.2022 - 08.2023
- Commission Expiration Date: [06/2028]
Google Data Analytics Certificate -
Merit America
Bookkeeping I & Administration -
Millennium Training Institute
Associate -
Southern New Hampshire University
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