Experienced and versatile merchandiser with over 5 years of industry knowledge, specializing in customer loyalty, workflow optimization, and merchandising. Dedicated to leveraging skills and expertise to excel in the role of stocking merchandiser at esteemed company. Proven track record in adapting to various environments, confident in ability to contribute to success of team.
Overview
7
7
years of professional experience
Work History
Lead Sales Associate
Dollar General
10.2024 - Current
Handled cash register operations and customer transactions to process payments.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Processed and stocked merchandise in accordance with store standards.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Performed inventory control procedures to manage stock.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Managed inventory effectively, minimizing stock-outs and overstock situations.
Trained, coached, and mentored new sales associates for maximum performance.
Trained new sales associates to ensure consistent performance across the team.
Used POS system to process sales, returns, online orders, and gift card activations.
Trained new employees on customer service, money handling and organizing strategies.
Opening and closing store as Key Carrier dedicated by General Store and Assist Store Managers.
Forming Tills and registers, Managing Change Funds and Pickups, Preparing Banking Deposits and Daily Transaction Reports nightly.
Travel Merchandiser
Brandpoint Retail Service
07.2019 - 06.2024
Tearing down and/or replacing old signage, metal uprights, pegboard/pegs, and other discontinued equipment and/or add new fixtures and signage
Building end-caps, gondolas, 4ft sections, vendor end-caps, and store movers
Operate Forklift and move pallets
Load products and transfer them to new proper locations
Set sections, clean them properly and as well as labeling them
Able to read and understand Plan-O-Gram, Schematics, and Flow Guides
Re-elevate beams and grates/waterfalls to proper location
Able to read planograms
Move merchandise into correct bay along with top stock
Able to print and label bays
Licensed for Order Picker
Licensed for Forklift
Remodeling Walmarts, Refreshing and/or resetting sections, tearing down and building gondolas, moving gondolas and steel
Understanding MOD sheets, cleaning shelves or replacing
These stores are and have been worked under one company
Cart/Backroom Associate
Walmart
11.2017 - 06.2019
Gather carts from the parking lot with and without the cart machine
Clean outside the store
Courtesy Associate with helping customers with heavy furniture and electronics
Also help the team and management with tasks
Unloading Trucks and down stocking and sorting product for other teammates to take out to the store, freight work