Jonathan Watkins
Spartanburg,SC
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
10
10
years of professional experience
Work History
Lead Sales Associate
H&M
Spartanburg, SC
03.2017 - Current
- Operated a cash register for cash, check and credit card transactions with [Number] % accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Sales Clerk
Barnes & Noble
Spartanburg, SC
04.2016 - 02.2017
- Operated a cash register for cash, check and credit card transactions with 95.7% accuracy.
- Answered customer telephone calls promptly and in an appropriate manner.
- Alerted customers to upcoming sales events and promotions.
- Preserved a perfect attendance record for 5 months.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Verified that all customers received receipts for their purchases.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Cleaned and organized the store, including the checkout desk and displays.
Education
High School Diploma - undefined
Dorman Centre Drive
Spartanburg, SC2018
Skills
- Active listening skills
- Retail sales
- Credit card transactions
- Merchandising
- Stocking
- Employee relations
- Natural leader
- Upselling techniques
Timeline
Lead Sales Associate
H&M
03.2017 - Current
Sales Clerk
Barnes & Noble
04.2016 - 02.2017
High School Diploma - undefined
Dorman Centre Drive