Jaritza Rodriguez
York,PA
Summary
Capable Learning Assistant with several years of experience. Works diligently to enable aspiring young minds to blossom into professionals and industry leaders through guided study and mentorship. Passionate about improving academic experiences to instill knowledge and life skills.
Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results.
Overview
23
23
years of professional experience
Work History
HR Associate Partner
Amazon
Lewisberry, Pennsylvania
07.2023 - Current
- Provided advice and guidance on personnel matters to managers and supervisors.
- Coordinated training programs, workshops, seminars, and other learning events for staff members.
- Reviewed applications for accuracy before submitting them to the appropriate authorities.
- Organized employee engagement activities to build morale and foster a positive work environment.
- Managed employee relations issues such as grievances, disciplinary action, conflict resolution.
- Identified opportunities for improvement within existing HR processes and procedures.
- Collaborated with other departments on projects that require human resources input or assistance.
- Assisted with planning, organizing and coordinating company events.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Managed confidential employee information with discretion and integrity.
- Enforced HR policies and advised employees on labor regulations and company procedures.
- Participated in HR training and workshops to improve skills and knowledge.
- Responded to internal and external HR-related inquiries or requests.
- Maintained employee records in compliance with state and federal regulations.
- Addressed harassment allegations, work complaints or other employee concerns.
- Interpreted and explained human resources policies, procedures or regulations.
Learning Ambassador
Amazon
York, PA
11.2021 - Current
- Devised special strategies for reinforcing material or skills based on needs, interests and abilities of individual students.
- Maintained professionality and efficiency while working closely with leadership.
- Conducted product demonstrations to explain details, highlight features and show use.
Church Leader
Casa de Reconciliación
York, PA
07.2011 - Current
- Provided leadership for students living on campus by advocating for individuals, leading tours and answering questions.
- Enforced and supported school policies on culture and discipline.
- Supervised residence hall staff and residents.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
- Presented and prepared weekly sermons and bible lessons for congregation.
- Coordinated and organized special holiday and spiritual events to boost community interest.
- Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Caregiver
Senior life
York, PA
07.2019 - 10.2022
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supported bathing, dressing and personal care needs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted patients with daily personal hygiene.
- Cooked appetizing and satisfying meals and snacks.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Provided patients with transportation to and from doctor appointments.
- Supervised medication administration, personal hygiene and other activities of daily living.
Waitress
Restaurante el roble
Salinas,PR , PR
11.2001 - 08.2004
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
Store Manager
Colmado el Taíno
, PR
03.2001 - 08.2004
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Made improvements on customer service standards
- Manage family business and store
Education
3 Years Bible Institute - Theology
Instituto Bíblico De Liderazgo Pastoral
York, PA06.2022
High School Diploma -
Escuela Estella Marquez
Salinas,PR , PR 2004
Cosmetology Education
Empire Beauty School -york,Pa
York, PASkills
- Customer Engagement
- Problem-Solving
- Team Collaboration
- Trade Shows
- Verbal and Written Communication
- Problem Solving
- Creative Thinking
- Community Outreach
- Attention to Detail
- Decision Making
- Large Crowd Management
- Team Building
- Product Recommendations
- Product Education
- Dependable and Cooperative
- Influential and Persuasive
- Slide Shows
- Performance Monitoring
- Sales and Marketing
- Time Management
- Public Speaking
- Social Perceptiveness
- Critical Thinking
Timeline
HR Associate Partner
Amazon
07.2023 - Current
Learning Ambassador
Amazon
11.2021 - Current
Caregiver
Senior life
07.2019 - 10.2022
Church Leader
Casa de Reconciliación
07.2011 - Current
Waitress
Restaurante el roble
11.2001 - 08.2004
Store Manager
Colmado el Taíno
03.2001 - 08.2004
3 Years Bible Institute - Theology
Instituto Bíblico De Liderazgo Pastoral
High School Diploma -
Escuela Estella Marquez
Cosmetology Education
Empire Beauty School -york,Pa