Seeking a challenging role that leverages my diverse experience in customer service, logistics, and operations management to contribute positively towards organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
FedEx Ground DGWilliams
02.2024 - Current
Ensured timely delivery of packages while maintaining professional interactions with customers
Managed loading/unloading tasks and verified shipment conformity to FedEx service features
Maintained accurate delivery records and reported any issues promptly.
Deckhand/Mate
Marquette Transportation Company
07.2023 - 02.2024
Handled routine deck operations including building/checking tow on the hip and anchor handling
Assisted in navigation from the deck and set up equipment for towing astern.
Stacker/Forklift Operator
Bancroft Bags Inc
03.2023 - 05.2023
Operated forklifts safely to move materials around warehouse premises ensuring quality control
Load and unload items onto or from pallets, trays, racks, and shelves by hand or using tools.
Cashier/Team Member
Slim Chickens
08.2022 - 02.2023
Provided excellent customer service by resolving complaints efficiently
Promoted products and menu items
Handled and processed customer payments
Issued receipts and refunds as necessary.
Equipment Operator
Community Affairs
02.2021 - 06.2022
Assured safety protocols were followed during heavy machinery operation
Performed preventive maintenance, made minor repairs, and adjusted settings
Transported materials to and from construction sites
Followed safety protocols to ensure they and others are safe when operating equipment.
Assistant Manager
Sonic
12.2019 - 01.2021
Trained team members & managed daily restaurant operations ensuring high-quality food & services
Directed and assigned drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adhered to and monitored employee compliance of the drive-in employee handbook, policies, and practices.
Wireless Specialist
T-Roc
04.2018 - 12.2019
Created marketing campaigns & provided individualized customer service to boost sales.
Coil Insulator
Kencoil
12.2018 - 06.2019
Responsible for installing and replacing the material that saves energy and helps reduce noise in buildings and around vats, vessels, boilers, steam pipes, and water pipes.
Demolition Worker, Fabricator
Rockhill Industrial
03.2018 - 04.2018
Assisted in assembling metal structures into finished components or products
This was a shutdown experience.
Customer Service Representative
Circle K
12.2016 - 04.2017
Responded to customer inquiries, processed orders and returns, provided product information, and maintained customer records
Handled complaints, verified account information, and informed customers about promotions.