Jariza Payano
Childs,PA
Summary
I am an ambitious, goal oriented person, seeking an opportunity to embark on a career.
Overview
7
7
years of professional experience
Work History
Concierge
Jili Properties
06.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
General Warehouse Associate
The Home Depot
11.2023 - 06.2024
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as 70 pounds.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
Patient Care Coordinator
Spine Sports & Interventional Pain Medicine
06.2023 - 10.2023
- Check in / check out patients, Answer phone calls, Book appointments, Work with doctors, Making sure patients comply with what doctors are recommending, Work with NextGen and Microsoft
Front Desk Coordinator
Spine Sports & Interventional Pain Medicine
02.2023 - 06.2023
- Check in patients, Answer phone calls, Book appointments, File charts and papers, Work with NextGen and Microsoft
Fulfillment/Retail Associate
Macy's
11.2022 - 01.2023
- Processing online orders, Processing pick up orders, Cashier, On the floor
Personal Shopper
Fresh direct
05.2022 - 10.2022
- Pick and pack customers orders
Retail Associate
Macy's
10.2017 - 01.2020
- Cashier, Fitting room area, On the floor, Back of house/stocking area, Fulfillment area, Processing online orders, Processing pick up orders
Education
Bronx Compass High School
06.2017
Skills
- Excellent Customer Service
- Bilingual
- CPR/First Aid Certified
- Multitasking
- Organization
- Problem solving
- Patience
- Microsoft Word and Excel
- Powerpoint
- Mathematics
- Quick learner
- Excellent Communication skills
Languages
Spanish
Full Professional
Timeline
Concierge
Jili Properties
06.2024 - Current
General Warehouse Associate
The Home Depot
11.2023 - 06.2024
Patient Care Coordinator
Spine Sports & Interventional Pain Medicine
06.2023 - 10.2023
Front Desk Coordinator
Spine Sports & Interventional Pain Medicine
02.2023 - 06.2023
Fulfillment/Retail Associate
Macy's
11.2022 - 01.2023
Personal Shopper
Fresh direct
05.2022 - 10.2022
Retail Associate
Macy's
10.2017 - 01.2020
Bronx Compass High School
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