Jarmarcus Thompson
Jackson,MS
Summary
Im a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Specialist
Teleperformance USA
Jackson, MS
08.2022 - Current
- Provided technical support to end-users on a variety of issues.
- Monitored system performance and identified areas of improvement.
- Created detailed documentation for software, hardware, and network configurations.
- Implemented strategies for improving customer service levels through enhanced use of technology.
- Oversaw the development of databases, websites, intranets, extranets, and mobile applications.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Trained staff members on various aspects of computer usage and software applications.
- Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
Downstream Technician
Advanced Drainage Systems
Byram, MS
08.2021 - 07.2022
- Assisted in troubleshooting and resolving production issues.
- Ensured that all process systems were operating within established guidelines at all times.
- Carried out regular inspections of machinery components for signs of wear or damage.
- Maintained a clean work environment by disposing of waste materials properly according to company regulations.
- Operated various pieces of equipment such as centrifuges, filters and separators for product purification.
- Adhered strictly to established safety procedures while performing duties in hazardous areas.
- Performed basic maintenance and repairs on downstream equipment including pumps, valves, motors and other related components.
- Checked system pressures regularly using gauges, thermometers and other instrumentation devices.
- Conducted regular testing of water samples to ensure compliance with regulatory standards.
Order Selector
Capstone Logistics LLC.
Ridgeland, MS
03.2020 - 08.2021
- Ensured that all safety protocols were followed while operating material handling equipment.
- Utilized RF scanner guns to retrieve items from storage locations throughout the facility.
- Reported any discrepancies with order fulfillment immediately to supervisor and manager.
- Followed established procedures regarding hazardous materials handling and packaging requirements.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Certified Nursing Assistant
Community Place Nursing Home
Brandon , MS
10.2018 - 03.2020
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Reported changes in patient condition to registered nurse or physician.
- Administered medications as directed by registered nurse or physician.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed patients for any changes in their physical or mental condition.
- Provided emotional support to patients and families during difficult times.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
Associate of Applied Science - Pre-Physical Therapy
Hinds Community College
Raymond, MS12-2018
Bachelor of Science - Physical Education And Coaching
Jackson State University
Jackson, MSSkills
- Condition Monitoring
- Transporting patients
- Mobility Assistance
- Responding to emergencies
- Application installations
- Application support
- Machine Learning
- Software Implementation
- Business Intelligence
- Workplace Safety
- Quality Control
- Goal-Oriented
- Forklift Operation
- Shipping oversight
- Pressure testing
- Hazardous Materials
- Sampling techniques
- Chemical Handling
Affiliations
- Weightlifting
- Fishing
- Church
Accomplishments
- Honor Graduate
Certification
- CPR
- FORKLIFT
Timeline
IT Specialist
Teleperformance USA
08.2022 - Current
Downstream Technician
Advanced Drainage Systems
08.2021 - 07.2022
Order Selector
Capstone Logistics LLC.
03.2020 - 08.2021
Certified Nursing Assistant
Community Place Nursing Home
10.2018 - 03.2020
Associate of Applied Science - Pre-Physical Therapy
Hinds Community College
Bachelor of Science - Physical Education And Coaching
Jackson State University