Jarmesha Ford

• Monitored patient vital signs, documenting changes and reporting abnormalities to nursing staff.
• Assisted with patient mobility, ensuring comfort and safety during transfers and activities.
• Provided compassionate personal care to patients, enhancing their overall experience and well-being.
• Maintained cleanliness and organization of patient rooms, ensuring compliance with health regulations.
• Supported needs of 10+ residents under long-term care.

• Led daily operations to ensure optimal store performance and customer satisfaction.
• Developed and implemented training programs for new staff, enhancing operational efficiency.
• Streamlined inventory management processes, reducing discrepancies and improving stock availability.
• Analyzed sales data to identify trends, driving strategic decisions for product placements.
• Oversaw daily store operations, ensuring compliance with company policies and standards.

Altered configurations, activated, and terminated client accounts.

· Researched account information regarding loans and deposits.

· Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.

· Handled incoming calls from customers regarding their accounts or banking needs.

· Handled deposits and coordinated payment processes.

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.

• Educated customers on special pricing opportunities and company offerings.
• Answered incoming telephone calls to provide store, products and services information.
• Answered inbound calls, chats and emails to facilitate customer service.
• Exceeded company productivity standards on consistent basis.
• Liaised cross-functionally to develop operational improvement initiatives.

• Retail Merchandising
• Data collection
• In-store projects ranging from assembling fixtures to installing Point of sale signage and resets
• Work without close supervision
• Provided excellent customer service to our customers.