Jarmo Francis Croft
Olympia,WA
Summary
Highly trained Overnight Support Manager with 5+ years of expertise engaging and assisting customers and supervising activities to increase store sales. Organized individual with strong understanding of busy retail environments. Exemplary skills in solving problems, time management and data analysis.
Inventory Manager for just under a year, Prior to hold 15+ years customer service industry work.
Overview
11
11
years of professional experience
Work History
Inventory Manager
Anatomy Cafe
09.2022 - 07.2023
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Ordering process for food industry.
Overnight Support Manager
Walmart
07.2012 - 08.2021
- Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
- Trained new employees and provided positive reinforcement when evaluating completed work.
- Supervised promotional activities that were designed to drive sales and generate excitement.
- Worked with support manager to determine overnight operations effectiveness in meeting overall group objectives.
- Managed Hiring and Firing process as well as verbal and written disciplinary actions.
- Set up of displays in order to promote products and sales.
- Customer service and complaint handling.
- 35+ associates to delegate tasks to and follow up on.
- Monitored customer service metrics and provided feedback to team members, upholding quality standards
Education
High School Diploma -
Woodbridge High School
Woodbridge, NJ06.2011
Skills
- Team Leadership
- Profit and Loss Management
- Regulations Compliance
- Safety Regulations Implementation
- Personnel Management
- Daily Operations Management
- Verbal and Written Communication
- Supplier Relations
- Resource Management
- Material Inventory Management
- Initiative and Self-Motivation
Languages
German
Limited Working
Spanish
Limited Working
Timeline
Inventory Manager
Anatomy Cafe
09.2022 - 07.2023
Overnight Support Manager
Walmart
07.2012 - 08.2021
High School Diploma -
Woodbridge High School
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