Jarod Lamb
Blountville,TN
Summary
Detail-oriented Field Technician with expertise in workplace safety and preventative maintenance. Proven ability to lead training initiatives and implement safety protocols, ensuring operational efficiency in utility infrastructure.
Overview
20
20
years of professional experience
Work History
Field Technician
Blountville Utility District
Blountville, TN
10.2019 - Current
- Conducted routine inspections of utility infrastructure to ensure operational efficiency.
- Diagnosed and repaired water distribution system issues to maintain service reliability.
- Collaborated with team members on installation projects for new utility services.
- Implemented safety protocols during field operations to enhance workplace safety.
- Trained junior technicians on equipment usage and troubleshooting techniques.
- Developed maintenance schedules for equipment to minimize downtime and improve performance.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Enacted successful repairs by applying technical skills and operations knowledge.
Motorcycle Mechanic
Black Wolf Harley-Davidson
Bristol, VA
03.2011 - 10.2019
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and repairs on various motorcycle models.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Trained junior mechanics on best practices and safety protocols in the workshop.
- Enhanced customer satisfaction by providing detailed service reports and recommendations.
- Developed and implemented preventative maintenance schedules for customer motorcycles.
Customer Service Representative
Harbor Freight
Orlando, FL
05.2009 - 08.2011
- Delivered exemplary customer service while addressing inquiries and resolving issues efficiently.
- Managed product returns and exchanges, ensuring a seamless customer experience.
- Trained new team members on company policies and customer interaction techniques.
- Collaborated with management to streamline operational processes, enhancing service delivery.
Sales Representative
Harbor Freight
Johnson City, TN
02.2006 - 05.2009
- Cultivated strong customer relationships through effective product knowledge and personalized service.
- Demonstrated product features and benefits to enhance customer purchasing decisions.
- Managed inventory levels, ensuring optimal stock availability and store organization.
- Trained new sales associates on company policies, product lines, and customer service techniques.
Education
High School Diploma -
Chuckey-Doak High School
Afton, TNHarley Davidson Certified -
Motorcycle Mechanics Institute
Orlando, FLSkills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Distribuiton 2 Operators liscense (with AWWA) curriculum recconized in all 50 states
- Run and operate Backhoe and Trackhoe machinery proficiently
- Trench excavation and Confined Space course certified
Timeline
Field Technician
Blountville Utility District
10.2019 - Current
Motorcycle Mechanic
Black Wolf Harley-Davidson
03.2011 - 10.2019
Customer Service Representative
Harbor Freight
05.2009 - 08.2011
Sales Representative
Harbor Freight
02.2006 - 05.2009
High School Diploma -
Chuckey-Doak High School
Harley Davidson Certified -
Motorcycle Mechanics Institute