Summary
Overview
Work History
Education
Skills
Timeline
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Jarod Matronia

Jarod Matronia

Canton,OH

Summary

Innovative Owner/Operator with 4 years fostering growth and profitability in party supply rental organization. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

5
5
years of professional experience

Work History

Owner/Operator

J&J Inflatables
Canton, OH
05.2019 - Current
  • Managed day-to-day business operations
  • Spoke professionally with over 100 customers regarding bookings and complaints, gathering all necessary information to make educated decisions and address issues.
  • Trained and motivated employees to perform daily business functions.
  • Developed and nurtured lasting customer relationships by projecting professional image and responding quickly to logistical and scheduling issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed business plans, processes, and procedures to provide superior rentals to customers.

Instacart Shopper

Instacart
Canton, Ohio
05.2021 - Current
  • Worked productively with over 200 customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Bachelor of Science - Computer Science

Clemson University
Clemson, SC
05.2026

High School Diploma -

Jackson High School
Massillon, OH
05.2022

Skills

  • Leadership and People Development
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Flexible and Adaptable
  • Collaboration
  • Good listening skills
  • Decision Making
  • Teambuilding

Timeline

Instacart Shopper

Instacart
05.2021 - Current

Owner/Operator

J&J Inflatables
05.2019 - Current

Bachelor of Science - Computer Science

Clemson University

High School Diploma -

Jackson High School

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Jarod Matronia