Results-driven Branch Manager successful in fostering enriching relationships and cash flow. A passion for continual learning and coaching. An adaptable problem solver who cheers on individual talent and expertise to push the team forward.
Overview
20
20
years of professional experience
Work History
Branch Manager/Inside Sales Representative
Mountainland Supply (Electric Motor Branch)
01.2021 - Current
Constructed a high-performing team through targeted recruitment, training, and embracing individual expertise (Increased Staff by 4x in last 3 years)
Reduced employee turnover by fostering a positive and enriching work environment
Valued friendships with clients, creating a referral driven business (Revenue 2x in last 3 years as Branch Manager)
Maintained current knowledge of evolving changes in marketplace.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Streamlined processes by implementing efficient workflows and improving technician training programs.
Inside Sales/Technician
Stevens Electric Motor Shop
07.2004 - 12.2020
Mountainland Supply acquired Stevens Electric Motor Shop January 2021
4.8 Google Review Rating (highest number of reviews in the Electric Motor Industry for the Intermountain Area)
Managed Inventory levels according to Consumer and Cyclical Trends to reduce product and repair lead times
Organized work to meet demanding production goals.
Mentored junior technicians in Electric Motor and Pump repair and reporting duties.
Performed troubleshooting and diagnosis on various Electric Motors and Pumps.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.