Jaron Benitez
North Chesterfield,VA
Summary
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Steelhead Management
Richmond, VA
02.2022 - Current
- Oversaw rent collection processes and maintained accurate financial records consistently.
- Managed tenant communications and resolved inquiries efficiently.
- Resolved tenant complaints regarding maintenance issues promptly to enhance tenant satisfaction.
- Coordinated property maintenance requests and scheduled vendor services promptly.
- Assisted in preparing leasing documents and conducting tenant screenings effectively.
- Implemented marketing strategies to attract prospective tenants through various channels.
- Conducted property inspections and ensured compliance with safety regulations diligently.
- Maintained updated knowledge of local housing laws and regulations for compliance purposes.
- Maintained accurate records of tenant accounts, including rent payments and late fees, to ensure financial integrity.
- Explained policies and procedures to tenants and enforced rules to uphold community standards.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
General Manager
Dairy Queen RVA
Richmond, VA
04.2021 - 01.2022
- Hired and trained qualified employees for a new restaurant opening, accounted for inventory and ordered products, communicated sales goals with the staff, made and reviewed the schedule for all employees, and met all health code requirements throughout the Covid-19 pandemic.
- Delivered high-level customer service with prompt and accurate order fulfillment, ensured customer satisfaction throughout their dining experience.
- Managed daily operations and ensured efficient service delivery.
- Trained and supervised staff to maintain high service standards.
- Implemented marketing strategies to attract new customers effectively.
General Manager
The Restaurant Company/Arby's
Richmond, VA
12.2017 - 04.2021
- Maintained strong customer service by actively listening to guest requests, placing orders accurately, and ensuring satisfaction with dining experiences.
- Oversaw staff productivity and calculated inventory while managing guest relations and handling cash with accuracy.
- Oversaw daily operations to ensure efficient service and product quality.
- Managed staff scheduling to optimize workforce and meet demand.
- Implemented training programs to enhance employee skills and performance.
Skills
- Lease administration
- Financial management
- Budget forecasting
- Compliance assurance
- Customer relationship management
- Resident retention
- Problem solving
- Effective communication
- Conflict resolution
Timeline
Assistant Property Manager
Steelhead Management
02.2022 - Current
General Manager
Dairy Queen RVA
04.2021 - 01.2022
General Manager
The Restaurant Company/Arby's
12.2017 - 04.2021