Jaron Gibson
Rockville,MD
Summary
Dynamic Dispatch Operations Manager with a proven track record at Amazon, adept in leveraging transportation knowledge and negotiation skills to enhance logistics management. Excelled in optimizing route planning and scheduling coordination, achieving significant improvements in dispatch operations. Demonstrated expertise in problem-solving and strategic planning, driving operational excellence and cost efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatch Operations Manager
Amazon
04.2017 - Current
- Managing drivers on daily routes, as well as, providing problem solving solutions.
- Conducted regular review meetings with upper management presenting progress updates on key performance indicators related to the department.
- Addressed operational issues promptly, resolving problems effectively to maintain seamless workflow.
- Leveraged strong negotiation skills when working with vendors to secure cost-effective rates for transportation services.
- Created detailed reports on dispatch operations performance metrics, identifying trends and highlighting areas for improvement.
Education
Northwest High School
Germantown, MDWatkins Mill
Gaithersburg, MD2013
Skills
- Transportation Knowledge
- Route Planning
- Scheduling Coordination
- Logistics Management
- Report Writing
- Surveillance Skills
- Physical Stamina
- Problem-Solving
- Strong Communication
- Team Player
Certification
HQL (Hand Gun Qualifications)
Handgun Permit (Conceal Carry)
Timeline
Dispatch Operations Manager
Amazon
04.2017 - Current
Northwest High School
Watkins Mill