JARRAH HARRIS
Dallas
Summary
Professional with several years of experience conducting claim investigations to determine value and appropriate action. Focus on customer service and providing prompt and accurate claim responses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Complex Claim Adjuster
Root Insurance
Dallas
07.2024 - 07.2025
- Investigated claims by gathering relevant information and documentation.
- Communicated with policyholders to explain claim processes and requirements.
- Collaborated with repair shops to ensure timely vehicle assessments and repairs.
- Analyzed policy coverage to verify eligibility for claims processing.
- Reviewed and updated claim files to maintain compliance with company standards.
- Drafted correspondence related to claim investigations and settlements.
- Documented date, parties involved and specific details about incidents.
- Completed required investigations on referred files within established timeframes.
Liability Claims Adjuster
Root Insurance
Dallas
02.2024 - 07.2024
- Evaluated liability claims for accuracy and completeness.
- Communicated with claimants to explain processes and requirements.
- Maintained detailed records of all activity related to assigned cases in accordance with established procedures.
- Performed administrative duties such as preparing correspondence, reviewing invoices, and tracking expenses, as required.
- Assessed potential subrogation opportunities for recovering payments from third parties who were liable for losses incurred by insureds.
- Ensured timely processing of claims through regular follow-up on outstanding issues.
Claim's Adjuster
Liberty Mutual
08.2022 - 01.2024
- Understand policy, determine what coverage applies and if denials may need to be consider
- Taking statements from customers, witness, review police reports, damage photos to determine liability from non complex claim to complex claims
- Empathetic Professional who understands customers concerns or frustrations.
- Handles claim from beginning to end
Underwriter Service Assistant
State Farm
09.2020 - 03.2022
- Fast paced environment with taking over 60 calls a day from agents regarding policy quotes; endorsements; policy changes
- Provide policy premium breakdown
- Review Underwriting guidelines
Express Claims Rep
State Farm
02.2017 - 09.2020
- Team Environment setting handling non complex claims
- Understand policies, determine coverage
- Work with body shops, third parties, rental companies to assist customers in every way possible
Education
Associate of Science - Paralegal Studies
Mountain View College
Dallas, TX06-2013
Skills
- Licensed auto claims adjuster
- Liability evaluation
- Policy analysis
- Subrogation handling
- Underwriting handling
- Quick thinker
- Team player
- Basic computer skills
- Program skills
Certification
- Texas Adjuster License
Timeline
Complex Claim Adjuster
Root Insurance
07.2024 - 07.2025
Liability Claims Adjuster
Root Insurance
02.2024 - 07.2024
Claim's Adjuster
Liberty Mutual
08.2022 - 01.2024
Underwriter Service Assistant
State Farm
09.2020 - 03.2022
Express Claims Rep
State Farm
02.2017 - 09.2020
Associate of Science - Paralegal Studies
Mountain View College
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