Nexsy Landro
Harrisburg,PA
Summary
Licensed Claims Adjuster. Positive attitude and exceptional problem solving skills. Highly-motivated employee with desire to take on new challenges. Adept at working effectively while unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Claim Adjuster
Nationwide Insurance Company
Harrisburg, PA
06.2016 - 09.2023
- Reviewed policies to determine appropriate levels of coverage and liability, prepared coverage determination letters, including reservation of rights and denial letters.
- Gathered details through interviews and investigations regarding losses.
- Decreased loss ratios through fair and timely claim processing. Identify fraud and subrogation opportunities.
Customer Service Representative
Xerox - PennDot (PA Dept of Transportation)
Harrisburg, PA
07.2014 - 05.2016
- Handled incoming calls with inquiries for the department of transportation and safety administration.
- Neutralized challenging or escalated customer situations.
- Provided information accurately and professionally in a timely fashion in order to assist the maximum number of customers.
Administration Manager
Rea Construction
Orlando, FL
11.2010 - 11.2014
- Hiring, payroll and recordkeeping including invoices and balance sheets.
- Transcription of business proposals.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Education
Associate of Arts - Paralegal Studies
Harrisburg Area Community College
Harrisburg, PA 08.2023 - Current
Skills
- Bilingual; proficient in both English and Spanish
- Superior Consumer Satisfaction
- Licensed Claim Adjuster Handled claims for PA, NY, NJ, OH, NC, SC, GA, FL, CT, ME, VT, NH, RI, MI, TX, MD WV, VA
- Risk Assessment
- Policy Interpretation
- Claims Investigations
Timeline
Associate of Arts - Paralegal Studies
Harrisburg Area Community College
08.2023 - Current
Claim Adjuster
Nationwide Insurance Company
06.2016 - 09.2023
Customer Service Representative
Xerox - PennDot (PA Dept of Transportation)
07.2014 - 05.2016
Administration Manager
Rea Construction
11.2010 - 11.2014
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