Jarred Bisceglia
West Carrollton
Summary
Dynamic Information Systems Technician with the United States Navy, adept at troubleshooting complex hardware and software issues. Proven track record in enhancing system functionality and user support, while ensuring robust information security. Skilled in network administration and documentation, complemented by excellent communication abilities to facilitate effective team collaboration.
Overview
5
5
years of professional experience
Work History
Information Systems Technician
United Stated Navy
01.2018 - 01.2023
- Assisted in troubleshooting hardware and software issues to ensure system functionality.
- Supported users with technical inquiries, providing clear guidance and solutions.
- Collaborated with team members to maintain accurate documentation of system configurations.
- Participated in regular training sessions to enhance technical skills and knowledge of systems.
- Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for endusers.
- Perform core and specialty functions of communications operations, message, processing, and network administration and security.
- Handle, store, and retrieve incoming and outgoing messages; perform networks system, administration, maintenance, and training.
- Ensure the proper security, distribution, handling, accounting, reporting, and control of Communications Security (COMSEC), materials, systems, and equipment.
Education
High School Diploma -
Valley View High School
Germantown, OHSkills
- Troubleshooting skills
- Network troubleshooting
- End user support
- IT asset management
- IT documentation
- Troubleshooting
- Hardware maintenance
- Software updates
- Inventory oversight
- Information security
- Active directory
- Excellent communication
Timeline
Information Systems Technician
United Stated Navy
01.2018 - 01.2023
High School Diploma -
Valley View High School
Navy and Marine Corps Achievement Medal
Maintained perfect accountability of 84 line items of secure, sensitive, and cryptographic material across two geographic locations. Instrumental in the success of two major communications security and cryptographic inspections; one from the Communications Security Account Manager, and one unannounced inspection from the Naval Communications Security Material System Central Office Audit Team, which resulted in a remarkable zero incidents or practices dangerous to security.
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