Jarrell Bannerman

As an Amazon DSP Operations Manager, I am a results-driven and dynamic leader responsible for overseeing the day-to-day operations of our Delivery Service Partner program. I ensure the efficient and seamless execution of last-mile delivery services to customers while upholding Amazon's high standards of customer experience.

Key Responsibilities:

• Team Leadership: I lead and inspire the delivery team, encouraging teamwork and top-notch performance to meet our delivery goals.
• Logistics Optimization: Utilizing data-driven insights, I strategize and optimize delivery routes to ensure timely and cost-effective deliveries.
• Quality Assurance: I maintain Amazon's high service standards, conducting regular performance evaluations, identifying areas for improvement, and implementing corrective actions.
• Operational Improvement: Continuously seeking opportunities to enhance our operational efficiency, I streamline processes and adopt cutting-edge technologies to stay ahead.
• Partner Relationships: Collaborate closely with Amazon leadership fostering a cohesive and mutually beneficial partnership.
• Safety Compliance: I prioritize the safety of our team and customers by enforcing strict safety protocols and providing regular training.

As a Team Manager with a reputable janitorial company, I demonstrated leadership skills and a deep commitment to maintaining a clean and safe environment for clients.

Key responsibilities:

• Team Leadership: I provided guidance, support, and motivation to ensure everyone worked together effectively.
• Quality Control: I conducted regular inspections to maintain the best cleaning quality possible and ensure client satisfaction.
• Client Relationship Management: I cultivated positive relationships with clients through clear communication and prompt problem-solving.

As a dedicated Meijer Retail Clerk, I passionately provided exceptional customer service and ensured a positive shopping experience for every customer. With a friendly and approachable demeanor, I thrived in a fast-paced retail environment and was committed to assisting customers with their needs.

Key Responsibilities:

• Customer Assistance: Greeted customers with a warm and welcoming attitude, actively listened to their questions, and provided helpful solutions or product recommendations.
• Stocking and Merchandising: Maintained a well-organized and visually appealing store layout.
• Inventory Management: Monitored inventory levels and communicated restocking needs to the appropriate team members.
• Adherence to Policies and Procedures: Followed all company policies and procedures, including safety guidelines, cash handling protocols, and security measures.