Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Overview
12
12
years of professional experience
Work History
HVAC Manager
Integrity Heat and Air
OKC, OK
03.2023 - 02.2025
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
HVAC Technician
Brads Heating and Air
Moore, OK
02.2018 - 03.2023
Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
Installed heating, air conditioning and ventilation equipment and tested for proper operation.
Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
Disassembled units, repaired broken components and restored to operating condition.
Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
HVAC Technician
Gordon's Service Experts
Moore, OK
12.2016 - 12.2018
Installed heating, air conditioning and ventilation equipment and tested for proper operation.
Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
Maintained and serviced HVAC systems and refrigeration equipment.
Adept at reading blue prints of electrical equipment.
Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
Enlisted Soldier
US Army
Fort Hood, TX
06.2013 - 10.2016
Displayed leadership in accomplishing assignments and learning new skills.
Worked in small groups to accomplish complex goals within tight deadlines and standards.
Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
Developed expertise in small arms use, care and accountability.
Provided tactical and technical guidance to facilitate unit duties.
Education
HVAC License - HVAC Installation, Service And Repair
Retail Ready Career Center
Dallas, TX
07-2016
High School Diploma -
Horizons Exploratory Academy
Salida, CO
04.2012
Skills
Dedicated team player
Self-motivated
Quality-focused
Supervision & leadership
Planning & organizing
Critical thinking
Timeline
HVAC Manager
Integrity Heat and Air
03.2023 - 02.2025
HVAC Technician
Brads Heating and Air
02.2018 - 03.2023
HVAC Technician
Gordon's Service Experts
12.2016 - 12.2018
Enlisted Soldier
US Army
06.2013 - 10.2016
HVAC License - HVAC Installation, Service And Repair