JARRET KNUTH
Newtonville,MA
Summary
As a dynamic and customer-oriented Store Manager, I bring over 14 years of experience in retail operations, sales, and leading service teams. I have a proven track record of building high-performance teams that meet performance and productivity goals through effective management, cultural development, strategic planning, and operational excellence. I am adept at recruiting, training, and developing top-performing teams, promoting a positive and inclusive work environment, and driving continuous improvement through proactive coaching and leadership.
Overview
14
14
years of professional experience
Work History
Store Manager
The Guitar Center Company
Boston, MA
09.2018 - Current
- Led and motivated a team of 50+ employees, improving performance and engagement through regular coaching and development.
- Successfully achieved revenue and EBITDA targets while managing P&L.
- Recruited, interviewed, and hired managers and associates.
- Developed and implemented strategies to maintain positive customer satisfaction.
- Ensured store merchandising standards and consistently organized a clean, and fun in-store experience.
- Fostered an inclusive environment, understanding key business drivers, and market trends.
- Evaluated and solved problems effectively in a high-paced, high-urgency environment.
- Led by example to develop the skills and capabilities of direct reports, ensuring goals were met.
- Developed strategies to maximize sales and profitability.
Store Manager
The Guitar Center Company
Gainesville, FL
06.2013 - 09.2018
- Led and motivated a team of over 20+ employees, enhancing performance and engagement through regular coaching and development.
- Achieved a top 25 ranking in overall sales for the 2018 sales plan.
- Consistently surpassed sales goals, leading to year-over-year increases in-store revenue.
- Oversaw daily functioning of store operations
- Conducted performance evaluations and provided constructive feedback to team members.
Store Manager
The Guitar Center Company
Ocala, FL
06.2012 - 07.2013
- Led and motivated a team of 20+ employees, improving performance and engagement through regular coaching and development.
- Achieved third place in overall sales percentage in 2013
- Oversaw daily functioning of store operations
- Developed strategies to maximize sales and profitability.
Studio Manager
The Guitar Center Company
Sarasota, FL
01.2011 - 07.2012
- Increased student count within the lesson program through effective sales and promotional strategies
- Communicated effectively with parents and students to ensure a positive experience
- Coordinated lesson schedules and managed instructor performance.
- This store was the very first in the organization to exceed 100 active students.
Operations Manager
The Guitar Center Company
Jacksonville, FL
07.2010 - 01.2011
- Partnered with store management to achieve EBITDA, sales, and margin goals.
- In 2011, I received the prestigious Shrink Award.
Education
Certificate in Leadership Principles -
Harvard Business School Online
12.2022
Bachelor of Arts - Professional Music
Berklee College of Music
01.2007
Skills
- Leadership & Team Management
- Store Culture and Engagement
- Sales & Business Acumen
- Operational Efficiency
- Customer Experience
- Financial Management
- Inventory Management
- Problem-Solving & Decision Making
- Training and developing high-performance, customer-centric teams
Interests
Activities
, Coach, Youth Sports
- Currently training to achieve a qualifying time for the Boston Marathon.
- Preparing for a 100-mile ultramarathon.
Timeline
Store Manager
The Guitar Center Company
09.2018 - Current
Store Manager
The Guitar Center Company
06.2013 - 09.2018
Store Manager
The Guitar Center Company
06.2012 - 07.2013
Studio Manager
The Guitar Center Company
01.2011 - 07.2012
Operations Manager
The Guitar Center Company
07.2010 - 01.2011
Certificate in Leadership Principles -
Harvard Business School Online
Bachelor of Arts - Professional Music
Berklee College of Music
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