Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Account Executive
MSC Industrial (Manhattan Supply Company)
09.2023 - Current
Manage over 30 accounts
Driving daily to check inventory
Work in microsoft daily
Interact with different workers, suppliers, and teammates throughout everyday
Complete multiple projects a week/daily
Cultivated relationships with clients to understand needs and drive tailored solutions.
Managed account portfolios, ensuring alignment with customer expectations and satisfaction.
Roll Handler (Production)
Domtar Paper Company
03.2022 - 09.2023
Operate multiple machines
Work with a team of 5
Work all shifts (7-3, 3-11, 11-7)
Operate forklift, clamp truck, bobcat
Operated and maintained machinery for efficient paper production.
Monitored quality control processes to ensure product integrity.
Service Manager/Sales Associate
Eddie Harrells Auto and Sports Store/Tire Shop
11.2017 - 03.2022
Gay Eason - (252) 332-2963
Oversaw daily operations, ensuring efficient workflow across sales and service departments.
Developed and implemented training programs to enhance team performance and customer service skills.
Met with customers to discuss service needs and offer available solutions.
Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Appliances
Automotive
Customer Service
Sales (Tires, appliances)
Exterminator
Mosquito Authority
03.2020 - 08.2020
Jon Powell - (252) 325-1720
Operated fertilizer machines and loaded fertilizer.
Covered area radius from Lake Gaston to Duck, NC handling customer extermination needs.
Supervised daily pest control operations to ensure compliance with safety regulations.
Trained and mentored new technicians on effective extermination techniques and equipment usage.
Education
High school diploma -
Lawrence Academy
Merry Hill, NC
06.2017
Skills
Adaptability
Communication Skills
Mechanical Mindset
Problem Solving
Leadership
Self Driven
Coachable
Client relationship building
Account management
Relationship building and management
Pipeline management
Customer relations
Community Service
Cleaning the town of Windsor after major flooding coming from a tropical storm in 2015, Running chain crew at Lawrence Academy football games 2014-2017