Jarrett Neckameyer
Boston,MA
Summary
Dynamic leader with a proven track record at Lendbuzz Funding, excelling in auto finance and title management. Spearheaded process improvements, enhancing efficiency by integrating advanced Microsoft Office skills and robust workflow optimization. Expert in team management and policy development, significantly boosting operational excellence and KPI performance.
Overview
7
7
years of professional experience
Work History
Titles Supervisor
Lendbuzz Funding
Boston, MA
03.2024 - Current
- Supervise and lead a team of Title Specialists and Senior Title Specialists
- Manage escalated title discrepancies and work with DMVs, financial institutions, dealerships, and legal teams to resolve complex issues
- Generate reports and analyze data to identify trends, improve efficiency, and enhance title management operations
- Lead process improvement initiatives to enhance efficiency in title management
- Assist in the development and implementation of title policies and procedures
- Work closely with internal departments, such as loan servicing, remarketing, and legal teams, to align title processes with business goals
- Handle vendor relationships related to title processing services and ELT systems
- Train and mentor team members, providing guidance on best practices and regulatory updates
Senior Title Specialist
Lendbuzz Funding
Boston, MA
10.2023 - 03.2024
- Oversaw lien placements, releases, and title transfers while ensuring compliance with state and federal laws
- Managed and processed vehicle titles, including handling escalated and complex cases
- Communicated with DMVs, dealers, and financial institutions to troubleshoot title issues and ensure timely resolutions
- Worked closely with internal departments (loan servicing, remarketing, and legal teams) to resolve title discrepancies efficiently
- Ensured accurate and timely processing of both electronic and paper titles
- Provided training and mentorship to Junior Title Specialists
Title Specialist
Lendbuzz Funding
Boston, MA
04.2022 - 10.2023
- Worked closely with customers, dealerships, financial institutions, and government agencies to facilitate the proper handling, verification, and release of vehicle titles
- Communicated with DMVs, dealerships, and financial institutions to resolve title-related issues
- Coordinated title transfers, lien placements, and lien releases for financed vehicles
- Monitored a region of partnered dealerships to ensure they were completing all title and registration responsibilities
- Processed and verified vehicle titles, ensuring accuracy and compliance with state and federal regulations
- Assisted in resolving customer inquiries related to titles, liens, and vehicle ownership
Professional Development Operations Coordinator
Commonwealth Financial Network
Boston, MA
04.2021 - 04.2022
- Managed and coordinated internal employee training programs to enhance professional development
- Designed and built new course curricula using a Learning Management System (LMS)
- Facilitated in-office events to boost employee morale and workplace engagement
- Processed seminar, certification, and FINRA licensing requests
Meeting & Event Coordinator
Westin Copley Place (Marriott International)
Boston, MA
04.2019 - 02.2021
- Assisted in planning and executing events across 52,000 square feet of function space
- Liaised with clients and internal teams to ensure seamless event execution
- Generated and distributed reports for operational departments
Administrative Sales Assistant
Marriott International
Boston, MA
05.2018 - 04.2019
- Provided administrative support to senior sales managers handling over $43M in annual revenue
- Prepared contracts, proposals, and sales-related documents for 94 properties
- Assisted with client communications, sales inquiries, and contract processing
Education
Bachelor of Science - Entrepreneurial Studies & Marketing
University of New Hampshire
Durham, NH05.2017
Skills
- Leadership & Team Management
- Workflow Optimization
- KPI & Metric Tracking
- Auto Finance & Title Management
- Title Processing & Lien Placements
- Business & Administrative Expertise
- CRM, SalesForce
- Advanced Microsoft Office Skills
- Customer Communication
- Policy & Procedure Development
- Process Monitoring & Improvement
- Report Generation & Analysis
Skills Expertise
- Leadership & Team Management
- Supervising, training, and mentoring title specialists
- Process improvement, workflow optimization, and KPI tracking
- Auto Finance & Title Management
- Multi-state title processing, lien placements, and ELT systems
- Title discrepancy resolution, compliance, and auditing
- Vehicle registration, repossession, and remarketing title processes
- Operations & Compliance
- Ensuring compliance with state and federal title regulations
- Risk assessment, fraud prevention, and regulatory reporting
- Business & Administrative Expertise
- CRM and financial servicing software, advanced Excel skills
- Contract review, vendor management, and customer communication
Timeline
Titles Supervisor
Lendbuzz Funding
03.2024 - Current
Senior Title Specialist
Lendbuzz Funding
10.2023 - 03.2024
Title Specialist
Lendbuzz Funding
04.2022 - 10.2023
Professional Development Operations Coordinator
Commonwealth Financial Network
04.2021 - 04.2022
Meeting & Event Coordinator
Westin Copley Place (Marriott International)
04.2019 - 02.2021
Administrative Sales Assistant
Marriott International
05.2018 - 04.2019
Bachelor of Science - Entrepreneurial Studies & Marketing
University of New Hampshire
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