Jarrett Vinson
Winter Haven,FL
Summary
Driven by a proven track record of enhancing customer satisfaction and team productivity, I leveraged my problem-solving abilities and proficiency at Rooms To Go and Busch Gardens Tampa Bay. Skilled in conflict resolution and critical thinking, demonstrating a strong commitment to results and efficiency, Pursuing a new opportunity as a PDM SKU specialist
Overview
8
8
years of professional experience
Work History
Current : Store Rep
Rooms To Go
02.2023 - Current
- Started out on the phone as an agent, did that for about 4 months then I became a Store Rep.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly
- Resolved customer complaints professionally, finding solutions that maintained both customer satisfaction and company reputation.
- Assisted in training new hires, helping them become proficient in store policies, procedures, and product knowledge ( Great American Home Store Staff )
Order Selector
Ace Hardware
11.2020 - 12.2022
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
Supervisor
Busch Gardens Tampa Bay
11.2017 - 10.2020
- Started out as a Ride Tech operating different rides around the Park did that for about a year, then become a Supervisor for the remainder of my time there.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Lake Region Highschool
Eagle Lake, FL05.2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Conflict Resolution
- Stats
- Service reports
- Exchange reports
- PowerPoint
- Microsoft Excel
Timeline
Current : Store Rep
Rooms To Go
02.2023 - Current
Order Selector
Ace Hardware
11.2020 - 12.2022
Supervisor
Busch Gardens Tampa Bay
11.2017 - 10.2020
Lake Region Highschool
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