Jarrod Alexander
Carlsbad,USA
Overview
12
12
years of professional experience
Work History
Music Teacher
Roos School of Music
Carlsbad, CA
07.2023 - Current
Drummer
My Chemical Romance
07.2011 - Current
- U.S and international tours in 2022 and 2023 with the 20th highest grossing tour in the US for 2022
- Yo Gabba Gabba live band performance and track recorded for Nickelodeon
- Recorded on and contributed to the latest single 'Foundations of Decay' which reached #1 on Billboard UK rock and metal charts and #7 on the Billboard US Hot Rock and Alternative songs charts
- Recorded on Hesitant Alien solo album by Gerard Way (Warner Bros) and toured the US, Europe, Australia and New Zealand in support of the release with performances on Conan O'Brian.
Client Services Manager
Optical Marketing Group
Solana Beach, CA
02.2018 - 07.2023
- Assist content manager for sister company, Contentlinq by acquiring and cataloging brand assets from brand vendors such as Ray Ban, Person and Gucci
- Daily sales processing of online and phone inbound orders using QuickBooks; inbound and outbound sales orders and support at trades shows, placing purchase orders, scheduling meetings, daily accounts receivables, freight shipment coordinating and trade show logistics.
- Provided technical support to clients regarding product usage and troubleshooting.
- Trained new staff members on customer service processes and procedures.
- Organized regular meetings with clients to discuss upcoming projects and initiatives.
- Implemented quality assurance measures for client services activities.
- Established clear communication channels between customers and internal teams.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assigned work and monitored performance of project personnel.
House Manager
New Village Arts
07.2016 - 10.2019
- Coordinating patrons and front of house staff for theater performances
- Appeared in the sold out Buddy Holly Musical drumming and acting during the summer of 2017.
Audio Engineer A2
The Jim Henson Company
Los Angeles, CA
01.2015 - 06.2016
- A2 audio engineer for Kids Television Series, Splash and Bubbles and Word Party airing on PBS for kids.
Education
Bachelor of Music, Music Business Management -
Skills
- Proficient in Quickbooks, Excel, Basecamp, Hubspot, G Suite and Copper
- 10 years of customer service experience
- Client interfacing in person to for practice installations
- Client interaction via phone and email to manage accounts
- Client relations at trade shows to exhibit products and gain new sales
- Client subscription renewal and management
- Inbound sales
- Product education
- Vendor relations including managing inventory, orders and accounts payable
- Shipping and receiving
- Trade show logistics
- Curriculum Development and Lesson Planning
Websites
Drumming History
- Lisa Loeb
- Chad Gilbert ( New Found Glory)
- Dryden Mitchell (Alien Ant Farm)
- John M. (Social Distortion)
- Bruce Moreland (Concrete Blonde, Wall of Voodoo)
- The Vandals
- Matt Skiba ( Blink 182, Alkaline Trio)
- Carl Barat (The Libertines UK)
- My Chemical Romance
- Meg Myers
- Marnee Stern
- Mr. Little Jeans (Norway)
- Jewels is Dead (Atlantic Records 2023)
- Jamison Parker (Interscope Records 2003)
- Sydney Duran (Hollywood Records)
- The Offspring (Studio Tech)
- Joe Cocker (Studio Tech)
- Robbie Williams/ REM (Studio Tech)
- NRG Studios (Studio Tech)
Timeline
Music Teacher - Roos School of Music
07.2023 - Current
Client Services Manager - Optical Marketing Group
02.2018 - 07.2023
House Manager - New Village Arts
07.2016 - 10.2019
Audio Engineer A2 - The Jim Henson Company
01.2015 - 06.2016
Drummer - My Chemical Romance
07.2011 - Current
Berklee College of Music, Boston - Bachelor of Music, Music Business Management,
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