Jarrod Blackman
Spokane Valley
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
I am looking for something closer to home. Also looking for a new challenge, where I can use the skills I have obtained over the years.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Rathdrum Trading Post Hardware
01.2013 - Current
- Assisted in daily store operations, including inventory management and customer service support.
- Maintained visual merchandising standards to enhance product presentation and customer engagement.
- Supported team training initiatives, fostering a collaborative environment among staff members.
- Monitored stock levels and assisted with reorder processes to ensure optimal product availability.
- In charge of the service department, made sure everything was handled on time and in financial balance.
- I am in charge of most of the purchasing inside the store, including many specialized vendors.
Appliance Salesman
Sears
09.2008 - 01.2013
- Trained new sales staff on best practices and company policies for improved performance.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Took care of issues that came up after the customers have their products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Education
Bachelor of Arts - Buisness
Grand Canyon University
Phoenix, AZ06-2027
Associate of Arts - Marketing
Washington State University
Pullman, WA06-2027
High School Diploma -
St. John/Endicott Hight School
St. John Wa06-1997
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Team building and leadership
Certification
Currently a Forklift Trainer for the store I am currently at.
Timeline
Assistant Store Manager
Rathdrum Trading Post Hardware
01.2013 - Current
Appliance Salesman
Sears
09.2008 - 01.2013
Bachelor of Arts - Buisness
Grand Canyon University
Associate of Arts - Marketing
Washington State University
High School Diploma -
St. John/Endicott Hight School