Jarrod Copeland

Designer/Salesperson

Knox Rail Salvage

Knoxville, Tennessee

02.2017 - Current

Sourced materials from vendors based on client preferences and project requirements.
Presented 3D renderings of proposed designs to clients for review and approval.
Conducted regular follow-up calls with customers after completion of a job to ensure satisfaction.
Monitored inventory levels of supplies used regularly in kitchen design projects.
Researched concepts and followed industry trends to provide knowledgeable insight to clients.
Provided design ideas to clients for optimal use of space, storage, and lighting in the kitchen.
Created professional presentations to creatively communicate design intent and direction.
Performed site visits prior to beginning any new design project to measure existing space conditions.
Estimated material requirements and costs to present design to client for approval.
Used computer-aided drafting and related software to produce construction documents.
Managed customer inquiries via phone calls or emails regarding product availability or pricing information.
Assisted clients successfully by choosing furnishings consistent with preferences and budget.
Researched and explored use of materials, technologies and products to incorporate into designs.
Held in-home consultations for custom plans.
Outlined plans based on client budgets and needs with flooring, cabinets, appliances and countertops.
Communicated effectively with other tradespeople involved in the completion of a kitchen renovation project.
Advised customers on product selection based on their individual needs, tastes, and budgets.