Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Jarrod Riley

Jarrod Riley

Summary

Security professional with proven track record in transportation security, adept at safeguarding passenger and cargo safety. Known for fostering teamwork and achieving operational efficiency, adaptable to dynamic environments. Proficient in threat assessment and regulatory compliance, dependable and flexible in meeting security needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Transportation Security Officer

Department of Homeland Security
02.2023 - Current
  • Series: 1802 Pay Plan: SV Grade: F-01
  • Salary: 59,30.00 USD Bi-weekly
    Hours per week: 40 (full time)
  • Conducted thorough security screenings of luggage and individuals to enhance passenger safety.
  • Assisted passengers with special needs during security processes, ensuring comfort and dignity.
  • Utilized advanced screening technology to detect potential threats effectively.
  • Completed extensive training in emergency response protocols for fire safety and hazardous materials.
  • Operated screening equipment to identify dangerous objects in baggage and on passengers.
  • Performed searches, including physical interactions and lifting bags weighing up to 50 lbs.
  • Controlled terminal entry and exit points to maintain security integrity.
  • Interacted with the public by providing directions and responding to inquiries.
  • Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
  • Demonstrated adaptability and flexibility by rotating between various security functions as needed.
  • Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
  • Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
  • Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
  • Improved team morale and efficiency with regular participation in training sessions and workshops.
  • Maintained up-to-date knowledge of TSA regulations and guidelines, ensuring compliance in all procedures.
  • Maintained high standards of professionalism and customer service, resolving passenger concerns with empathy and patience.
  • Assisted in training of new hires, sharing knowledge and best practices for security screening.

Delivery Driver

Amazon
10.2022 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Mailroom Clerk

Tyson Foods
09.2014 - 10.2022
  • Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
  • Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
  • Coordinated bulk mailing projects, organizing materials efficiently while meeting strict deadlines for distribution.
  • Managed inventory of office supplies, minimizing downtime due to shortages by proactively replenishing stock as needed.

Multiple Launch Rocket Systems Crewmember

Army
08.2009 - 08.2012
  • Maintained detailed records of mission-related data, facilitating accurate reporting and analysis for leadership review.
  • Collaborated with other crew members to troubleshoot and resolve system issues, maintaining optimal functionality of MLRS platforms.
  • Ensured mission success through diligent maintenance and inspection of MLRS equipment and vehicles.
  • Provided timely feedback on equipment performance, contributing to the development of improved systems and procedures.
  • Participated in joint training exercises with allied forces, strengthening international partnerships and collaboration efforts.
  • Enforced strict adherence to safety regulations, minimizing accidents and injuries during live-fire exercises.

Education

No Degree - Criminology

NorthWest Arkansas Community College
Bentonville, AR

Skills

  • Integrity and honesty
  • Customer service and assistance
  • De-escalation techniques
  • Policy enforcement
  • Surveillance monitoring
  • Behavioral observations
  • Passenger communication
  • Procedure implementation
  • Behavior Detection certified
  • On the Safety Action Team and a Network Information Officer (NIO)
  • HAZMAT Certified
  • Passenger Support Specialist (PSS)

Accomplishments

  • I have won a model officer award.
  • I have stood in as acting Lead Officer multiple times when needed.
  • Part of our Color Guard team.

Certification

  • HAZMAT
  • Passenger Support Specialist
  • Behavior Detection
  • On the Job Training Coach

Timeline

Transportation Security Officer

Department of Homeland Security
02.2023 - Current

Delivery Driver

Amazon
10.2022 - 01.2023

Mailroom Clerk

Tyson Foods
09.2014 - 10.2022

Multiple Launch Rocket Systems Crewmember

Army
08.2009 - 08.2012

No Degree - Criminology

NorthWest Arkansas Community College

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