Jarrod Roman
Leesport,PA
Overview
2
2
years of professional experience
Work History
Lancome Specialist
Ulta Beauty Inc.
Allentown, Pennsylvania
01.2024 - Current
- Meet or exceed Lancôme brand sales and clientele goals and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
- Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
- Perform makeup applications, skincare analysis, and product demonstrations with guests.
- Stay current on available prestige training to drive category performance.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Lancôme brand and the store.
- Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales by interfacing with existing customer base, maintaining active contact with growing preferred customer list, and following up on guest inquiries. Inform all guests about current promotions, events, and services within the store.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
Clinique Consultant
Boscov's
Wyomissing, Pennsylvania
01.2023 - 01.2024
- Analyzed customer feedback to improve service quality and product selection.
- Collaborated with teams to develop effective marketing strategies for seasonal promotions.
- Facilitated training sessions for staff on product knowledge and customer service techniques.
Education
Cosmetology License - Cosmetology
Berk’s Career And Technology Center
Leesport, PA04-2022
Skills
- Sales strategies
- Makeup application
- Skincare analysis
- Product demonstrations
- Customer engagement
- Product knowledge
- Trend analysis
- Event planning
- Customer relationship management
- Service improvement
- Effective communication
- Time management
- Expert problem solving
- Knowledge sharing
- Advanced communication
Accomplishments
- Lancome certificate of completing training and courses
Timeline
Lancome Specialist
Ulta Beauty Inc.
01.2024 - Current
Clinique Consultant
Boscov's
01.2023 - 01.2024
Cosmetology License - Cosmetology
Berk’s Career And Technology Center