Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarrod Sponsler

Findlay

Summary

Dynamic and dependable professional with a strong background in customer service and logistics, honed at Propel Logistics. Proven ability to optimize delivery routes and enhance client satisfaction through effective communication. Skilled in teamwork and attention to detail, consistently ensuring safety and efficiency in all operations.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Propel Logistics
02.2024 - Current
  • Delivered packages efficiently while adhering to safety protocols and traffic regulations.
  • Maintained accurate records of deliveries and inventory to ensure accountability.
  • Navigated routes using GPS technology to optimize delivery times and reduce delays.
  • Provided exceptional customer service by communicating effectively with clients during deliveries.
  • Assisted in training new drivers on operational procedures and company policies.
  • Conducted vehicle inspections regularly to ensure compliance with safety standards.
  • Collaborated with warehouse staff to streamline loading processes for timely dispatches.
  • Adapted quickly to changing schedules and routes, demonstrating flexibility under pressure.

Assistant Manager

Aldi
11.2022 - 11.2024
  • Supervised daily operations to ensure adherence to company policies and procedures.
  • Trained new team members on operational standards and customer service excellence.
  • Analyzed inventory levels to optimize stock management and reduce waste.
  • Implemented promotions and marketing strategies to enhance store visibility and sales.
  • Resolved customer inquiries and complaints, ensuring high satisfaction rates.
  • Maintained compliance with health and safety regulations to safeguard staff and customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw daily operations to maintain store cleanliness and organization.

Hospitality Worker

Hilton Garden Inn Hotel
05.2018 - 02.2022
  • Delivered exceptional customer service, ensuring guest satisfaction and fostering positive experiences.
  • Managed daily operations, including inventory control and supply management to optimize efficiency.
  • Trained new staff on operational procedures and service standards, enhancing team performance.
  • Assisted in event setup and breakdown, maintaining seamless transitions during peak times.
  • Collaborated with team members to resolve guest issues promptly, reinforcing a strong service culture.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Trained new staff members in customer service techniques and hotel operations.

Education

Licensed Cosmetology - Cosmetology

Ohio State Beauty Academy
Lima, OH
01-2023

General Studies

Allen East
Harrod, OH
05-2000

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Safe driving

Timeline

Delivery Driver

Propel Logistics
02.2024 - Current

Assistant Manager

Aldi
11.2022 - 11.2024

Hospitality Worker

Hilton Garden Inn Hotel
05.2018 - 02.2022

Licensed Cosmetology - Cosmetology

Ohio State Beauty Academy

General Studies

Allen East

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