Jarrod Thompson
Pittsburgh,PA
Summary
Professional with strong communication and problem-solving skills in customer service and daily operations. Resolve concerns using established procedures and accurate documentation. Support team execution by prioritizing work effectively while maintaining safety and quality standards.
Overview
7
7
years of professional experience
Work History
Lead Store Associate
Aldi Inc
Pittsburgh, PA
07.2024 - Current
- Provided courteous customer service to assist a high volume of customers efficiently a high volume of customers.
- Assist customers in a fast-paced environment while providing professional and efficient service.
- Resolved customer concerns to improve overall satisfaction.
- Support daily opening and closing operations while maintaining efficiency and accuracy.
- Follow company safety policies and operational procedures to maintain a safe shopping environment.
- Rotated inventory and stocked merchandise to ensure product availability and minimize waste.
Production Operator
Stellantis
Warren, MI
07.2021 - 02.2023
- Collaborated with team members to achieve daily production targets.
- Assessed operational progress through gauge readings to identify and address production issues.
- Performed routine inspections and monitored equipment to identify operational issues.
- Maintained organized, clean work areas to enhance safety and streamline operations.
Cook
Top Golf
Auburn Hills, MI
01.2020 - 07.2021
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Verified proper portion sizes and consistently attained high food quality standards.
- Ensured well-stocked stations with supplies and spices, supporting uninterrupted kitchen operations.
- Sanitized cutting boards, benches, and surfaces between tasks, ensuring prevention of cross-contamination.
- Cleaned grills, griddles, ovens, and fryers to maintain sanitary kitchen surfaces and equipment.
Education
High School Diploma -
Huguenot High School
Richmond, VASkills
- Retail Operations
- Customer service expert
- Sales techniques
- Inventory Management
- Fast-paced Retail
- Team leadership
- Organization
- Time Management
- Problem solving
- Microsoft Word, Excel and PowerPoint
- Verbal Communication
Timeline
Lead Store Associate
Aldi Inc
07.2024 - Current
Production Operator
Stellantis
07.2021 - 02.2023
Cook
Top Golf
01.2020 - 07.2021
High School Diploma -
Huguenot High School