Summary
Overview
Work History
Education
Skills
Software
Timeline
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Jarrod Yandrisovitz

Mortgage Loan Officer
Haslet,TX

Summary

Highly accomplished Loan Officer and former Operations Manager with a proven track record of success in the mortgage industry. Skilled at managing portfolios, facilitating seamless transactions, and possessing expertise in loan origination and business analysis. Possess a deep understanding of industry regulations to ensure compliance and drive operational efficiency. Strong communication and interpersonal skills, as well as the ability to collaborate effectively with cross-functional teams to deliver results in dynamic environments.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Mortgage Loan Officer

American Airlines Federal Credit Union
04.2015 - Current
  • Enhance member satisfaction and increase closed loan volume by streamlining the loan application process.
  • Successfully closed over 1150 loans spanning across 45 states, totaling more than $365,000,000 in value.
  • Proactively contribute to the mortgage department by assisting with developing test protocols, following project guidelines, and communicating changes based on data updates.
  • Assist with organizing training sessions for both new hires and tenured employees, aimed at enhancing their understanding of products and processes.

Senior Operations Manager

Urban Lending Solutions
09.2014 - 12.2014
  • Spearheaded recruitment process initiated by the employer to recruit 10 experienced professionals for on-site deployment in Texas to reduce workload and improve quality metrics.
  • Collaborated with legal teams internally and externally to strategize and negotiate resolutions for heavily litigated accounts, ensuring effective problem-solving within legal frameworks.
  • Delivered trend analysis reports to senior management and clients, enabling process automation. Reduced costs and improved scalability.

Senior Operations Manager

Wingspan Portfolio Advisors
  • Directed and oversaw 60 associates across three specialized Attorney General (AG) production teams and two general production teams, while leading a dedicated quality team.
  • Responsible for final resolution approvals before communication with customers, regulators, and various third-party stakeholders.
  • Orchestrated change initiatives across production, quality, and reporting departments, ensuring seamless implementation and alignment with organizational goals. Monitored operations for stability, proactively addressing issues to optimize performance across all functional areas.
  • Conducted in-depth examinations and analysis of statistical data to identify trends, forecast real estate market dynamics, and generate actionable recommendations.

Operations Team Lead

Wingspan Portfolio Advisors
  • Effectively led a team of 10 default and non-default loan specialists within a fast-paced, high-volume, deadline-driven environment. Provided guidance and support to ensure efficient operations and achievement of production targets while maintaining quality standards.
  • Implemented side-by-side coaching to improve daily task completion by providing comprehensive hands-on guidance and skill development for team members.
  • Handled escalated issues from CFPB and Attorney Generals, demonstrated expertise in regulatory compliance and effective communication skills to resolve issues promptly.

Operations Analyst

Wingspan Portfolio Advisors
    • Diligently monitored all tasks executed by loan specialists within the operations department, meticulously ensuring adherence to complaint handling procedures and relevant regulations.
    • Identified and addressed any compliance deviations, facilitating a timely and effective resolution process in alignment with regulatory standards and organizational policies.
    • Audited homeowner accounts using various systems to ensure accuracy and compliance. Identified discrepancies and implemented corrective measures.

Education

High School Diploma -

Pflugerville High School
Pflugerville, TX
05.2004 - 05.2007

Some College: B.A. (Prog.) Law And Society

Penn State University- World Campus
Online
2015

Skills

    Data Analysis

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Software

Loan Origination Systems (LOS)

Timeline

Mortgage Loan Officer

American Airlines Federal Credit Union
04.2015 - Current

Senior Operations Manager

Urban Lending Solutions
09.2014 - 12.2014

High School Diploma -

Pflugerville High School
05.2004 - 05.2007

Senior Operations Manager

Wingspan Portfolio Advisors

Operations Team Lead

Wingspan Portfolio Advisors

Operations Analyst

Wingspan Portfolio Advisors

Some College: B.A. (Prog.) Law And Society

Penn State University- World Campus
Jarrod YandrisovitzMortgage Loan Officer