Jarron Vallente
New York,NY
Summary
Accomplished servant leader and program analyst with a secret clearance and over 8 years of experience managing agile projects and aligning them with organizational goals. Skilled in optimizing knowledge and program management processes, including SharePoint modernization and integrating AI to enhance workflows. Proven success in managing budgets exceeding $100,000 and assets over $2 million, while collaborating across divisions to deliver financial packages for multi-million-dollar initiatives. Strong communicator with a passion for driving innovative solutions and empowering teams.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Program Analyst
U.S. Environmental Protection Agency
12.2024 - Current
- Conduct program evaluations and analyze data using standardized techniques to improve the efficiency and effectiveness of operations, including recommending performance metrics and tracking program progress across multiple divisions.
- Collaborate across divisions to strategically develop financial packages for multi-million-dollar bills, ensuring alignment with organizational goals and compliance with policies and regulations.
- Examine policies, regulations, and administrative procedures to assess potential impacts, develop recommendations, and identify opportunities to improve operational efficiency and program effectiveness.
- Lead the migration of SharePoint initiatives from classic to modern, integrating AI-driven capabilities to streamline processes and enhance data management and organizational efficiency.
Knowledge Manager
The Arc Companies
06.2024 - 11.2024
- Spearheaded the design and implementation of knowledge management systems, improving organizational access to digital and physical content while driving cross-departmental knowledge-sharing best practices.
- Developed and executed an enterprise-wide records management strategy, including timelines, strategic plans, and comprehensive training programs for onboarding and continuous employee education.
- Managed and optimized MS SharePoint and CRM systems, ensuring efficient organization and analysis of investment data, while collaborating with Managed Service Providers (MSPs) to maintain IT infrastructure.
NextGen Intern / ServiceNow Developer
ServiceNow
02.2024 - 05.2024
- Guided multiple scrum teams through end-to-end design of a Service Portal, implementing PaaS, and demonstrating expertise in Change Management, Incident Management, and Service Catalogs
- Enhanced ITSM on ServiceNow platform by configuring custom workflows and integrating SOAP and REST APIs
- Developed service catalog items and established seamless workflows using Flow Designer leveraging JavaScript, CSS, and HTML to enforce business rules, User Interface (UI) actions, and UI policies for enhanced user functionality
- Collaborated with process owners as a solutions consultant during (User Acceptance Training) UAT, ensuring alignment with user stories and adherence to ServiceNow module criteria
- Designed global and scoped applications based on business cases and Statement of Work (SOW) delivering tailored solutions for clients
- Achieved Jr
- ServiceNow Developer proficiency in 16 weeks
Program Manager / Project Manager
United States Air Force
02.2022 - 02.2024
- Managed multiple federally mandated programs, including records management, publications, privacy, and information management, ensuring compliancy and strategic alignment with business strategies
- Led base policy inspections, collaborated with stakeholders, and developed corrective actions to ensure sustained adherence to federal regulations
- Identified critical procedural gaps; utilized PaaS and SaaS programs to build, test, and deploy solutions to improve business processes and efficiency
- Developed and implemented SOPs for federally mandated programs, focusing on SharePoint operations to include end-user navigation and developer processes, resulting in increased continuity and effectiveness
- Orchestrated multiple agile projects, including an AI-driven transformation of the Information Governance Program
- This involved migrating 3.2TB of sensitive data from legacy systems to a modern enterprise platform, resulting in a 70% compliance increase and a 45% operational efficiency boost
- Hand selected from Unit Commander #1 of 32 eligible peers for annual performance and highly recommended for early promotion
Knowledge Manager / SharePoint Developer
United States Air Force
07.2020 - 02.2022
- Constructed site collections, managed site permissions, and designed user-friendly SharePoint sites for external agencies; leveraged low-code/no-code tools to enhance efficiency and streamline processes
- Led revamp of base records management program, certifying 2,000 personnel (97% training rate) and implementing process improvements
- Developed comprehensive training curriculum, effectively communicating complex regulatory requirements, enhancing records management practices, and ensuring regulatory adherence
- Led knowledge management initiatives using M365 for enhance decision-making for USAF largest fighter drone mission, enabling department to reach 100% of its identified KPIs
Project Manager
Sünnet Enterprises Inc.
08.2013 - 12.2018
- Implemented cost-saving strategies resulting in year-over-year cost reductions amassing $3 million in annual revenue while maintaining compliance with multi-government contracts
- Advised on facility modernization projects, strategic product planning, and expansive business development initiatives
- Oversaw the entire operation of a multi-department food service business, including retail and food service departments, ensuring smooth daily operations and high customer satisfaction
- Trained and supervised staff across all departments, fostering a team-oriented environment and ensuring adherence to company standards and operational guidelines
- Developed and monitored budgets, ensuring financial performance aligned with business goals and operational efficiency
Education
Master of Science - Project Management
New York University
New York, NY06-2027
Master of Business Administration - undefined
Columbia Southern University
Orange Beach, AL05.2023
Bachelor of Arts - Business Administration
University of Hawaii - West Oahu
Kapolei, HI06.2018
Skills
- Project Management
- Knowledge Management
- Program Management
- Process Improvement
- Implementation
- Regulatory Compliance
- ServiceNow Development
- Power Automate
- Power Apps
- Microsoft Power BI
- SharePoint
Certification
- Green Belt - USAF, 06/01/23
- Certified Systems Administrator - ServiceNow, 03/01/24
- Flow Designer - ServiceNow, 04/01/24
- Integration Hub - ServiceNow, 04/01/24
Timeline
Program Analyst
U.S. Environmental Protection Agency
12.2024 - Current
Knowledge Manager
The Arc Companies
06.2024 - 11.2024
NextGen Intern / ServiceNow Developer
ServiceNow
02.2024 - 05.2024
Program Manager / Project Manager
United States Air Force
02.2022 - 02.2024
Knowledge Manager / SharePoint Developer
United States Air Force
07.2020 - 02.2022
Project Manager
Sünnet Enterprises Inc.
08.2013 - 12.2018
Master of Business Administration - undefined
Columbia Southern University
Bachelor of Arts - Business Administration
University of Hawaii - West Oahu
- Green Belt - USAF, 06/01/23
- Certified Systems Administrator - ServiceNow, 03/01/24
- Flow Designer - ServiceNow, 04/01/24
- Integration Hub - ServiceNow, 04/01/24
Master of Science - Project Management
New York University
Similar Profiles
MICHELE BARDENMICHELE BARDEN
Environmental Scientist/Senior NPDES Permit Writer at U.S. Environmental Protection AgencyEnvironmental Scientist/Senior NPDES Permit Writer at U.S. Environmental Protection Agency
Natalie KhanNatalie Khan
Water Enforcement Division Intern at U.S. Environmental Protection Agency, EPAWater Enforcement Division Intern at U.S. Environmental Protection Agency, EPA
Christine HawkChristine Hawk
Environmental Protection Specialist at U.S. Environmental Protection AgencyEnvironmental Protection Specialist at U.S. Environmental Protection Agency