JARVIS Brown
LaGrange,United States
Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
12
12
years of professional experience
Work History
Order Fulfillment Associate
Pet Smart DC
Newnan, GA
09.2020 - 06.2021
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Unloaded incoming trucks and properly staged inventory for processing.
- Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
- Trained new associates on basic and advanced shipment procedures.
- Maintained compliance with company safety policies and called violations to attention of management.
- Maintained a 97% on time delivery rate.
Production Assembler
Kia Motors Manufacturing Georgia
West Point, GA
07.2019 - 09.2020
- Checked all components and removed low quality and defective components prior to assembly.
- Followed given standard work instructions to assemble automotive parts, properly.
- Adhered to all safety guidelines dictation the production and handling of materials in the factory.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained daily productions goals in the mass production of automobile.
Human Resources Assistant
Niagra Bottling
Newnan, GA
02.2018 - 07.2019
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Helped employees register for benefits programs using online portals.
- Compiled employee records from individual departments to maintain central files.
- Recruited and screened qualified potential employees.
Quality Assurance Lead
SEWON AMERICA
LaGrange, GA
03.2011 - 07.2018
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
- Enforced compliance with federal, state, local and internal regulations related to product quality and operational activities.
- Coached and motivated a 12 person QA team to develop competencies.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
- Identified potential product risks and developed plans to mitigate or eliminate hazards.
- Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Customer Service Representative
Afni Call Center
Opelika, AL
05.2010 - 06.2011
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Answered constant flow of customer calls with minimal wait times.
Education
University of West Georgia
Carrollton, GAHigh School Diploma -
Callaway High School
Hogansville, GA05.2010
Skills
- Shipping and receiving
- Order execution
- Order picking skills
- Inventory management
- Manufacturing
- Organization and Time management
- Inbound and Outbound Calling
- Quality Management
- Calibration Procedures Development
- Computer skills
- Microsoft Office
- Customer Service
Timeline
Order Fulfillment Associate
Pet Smart DC
09.2020 - 06.2021
Production Assembler
Kia Motors Manufacturing Georgia
07.2019 - 09.2020
Human Resources Assistant
Niagra Bottling
02.2018 - 07.2019
Quality Assurance Lead
SEWON AMERICA
03.2011 - 07.2018
Customer Service Representative
Afni Call Center
05.2010 - 06.2011
University of West Georgia
High School Diploma -
Callaway High School
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