Motivated individual with experience in human services field providing support and guidance to individuals in need. Passionate about helping others access needed services. Confident in handling hard physical labor. Also able to multi manage different tasks.
Overview
4
4
years of professional experience
Work History
Shelter Advocate
Central Iowa Shelter Services
03.2022 - 05.2023
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Delivered friendly service and offered expert support in every interaction.
Distributed supportive services information to help individuals enhance ways of living and achieve self-sufficiency.
Maintained positive relationships with community to build and nurture dynamic partnerships.
Made referrals to appropriate services, following up to confirm patients received access to required care.
Provided support to social service clients in navigating available resources.
Participated in meetings with stakeholders to discuss program objectives and strategies.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Approached issues proactively to best meet current and future community needs.
Facilitated community outreach to expand participation and support.
Coordinated with different service providers to meet clients' individual needs.
Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Assisted clients with obtaining housing, employment and support resources.
Maintenance
Reliable Maintenance
03.2019 - 05.2022
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed safety protocols to minimize workplace accidents.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Inspected and maintained equipment to keep items in top working condition.
Education
High School Diploma -
Abraham Lincoln Highschool
Des Moines, IA
05.2021
Skills
Victim Services
Emergency Management Procedures
Customer Experience
Effective Listening
Interior and Exterior Cleaning
Problem Solving
Important Decision Making
Timeline
Shelter Advocate
Central Iowa Shelter Services
03.2022 - 05.2023
Maintenance
Reliable Maintenance
03.2019 - 05.2022
High School Diploma -
Abraham Lincoln Highschool
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